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FastMed Urgent Care
- Urgent Care
- Fuquay-Varina, NC
About this business
Location details
1418 North Main St, Fuquay-Varina, NC, 27526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Came in for a simple health problem and was told there would be a 2 hour wait. Seen several ladies setting around playing on there phones collecting hours and not worried about the patients.
Business response:
Thank you for letting us know about the customer service and wait time you experienced, Mark. We take such feedback very seriously and would appreciate if you could please contact us via email at CustomerRelations@FastMed.com. We'd like to connect you with the best person to take action on your feedback. Thank you!
I would highly suggest you find a different urgent care to visit I went to this urgent Care to be told I have allergies$300 bill later with medical insurance in a 5-minute office visit I consider that absolutely ridiculous
Business response:
We’re sorry to hear that you had this experience at FastMed, Christopher. We have a patient-focused culture and want to provide each patient with a great experience. When you have a moment, will you please contact us at CustomerRelations@FastMed.com so we can discuss this further? Thank you.
Nope! go in for a 5 minute visit with the doc, get a prescription and sent on my way. go to my primary a couple of days later, get told not to take what was prescribed and now fastmed is trying to charge me $200 for a visit that was done in like 5 minutes with the doc. I spent more time waiting in the lobby and doc room with the nurse than I did with the doc. unacceptable, made a call to corporate and also mentioned about Karen alsaro being very disrespectful and even laughed while trying to explain myself, she hung up on... read more
Business response:
We’re sorry to hear that you had a less than acceptable experience at FastMed. We have a patient-focused culture and want to provide each patient with a great experience. Please contact us so we can discuss this further, CustomerRelations@FastMed.com and connect you with the right person to take action on your feedback. Thanks.
They refuse to check out my nephew because of outstanding balance of $275 which is paid in full at the time of the visit. They said it’s the billing department problem... besides if it’s or not why your fuse to help a child just for that....this’s BS
Went in for a pre-employment drug screen. I made sure I was able to go before I went in. I had to hold it for Over An Hour, because they had a long wait AND began even taking people that arrived AFTER me and AFTER my information was entered and verified! Although the entire staff was very polite, the person that collected the sample did not seem 100% knowledgeable. This made me nervous about the process since I only get one chance. Needless to say the collection process took all of about 2 minutes except for the collector's... read more
The doctor's and staff don't care about you at all they played games on their iPad for forty minutes while I waited in the exam room!
Ive been waiting over almost two hours with back pain and a head cold. I understand if someone came in with a more severe issue, but they have taken multiple people back that came in after me and i just don't understand. First come first serve, unless you have an appointment or have an issue that needs medical attention immediately. Otherwise why am I still sitting waiting. And if there is a staffing issue, tell people, tell them to go to another urgent care facility. Smh.
Frequently asked questions about FastMed Urgent Care
How is FastMed Urgent Care rated?
FastMed Urgent Care has a 4.3 star rating with 1,209 reviews.
When is FastMed Urgent Care open?
FastMed Urgent Care is open now. It will close at 8:00 p.m.