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Fidelity Bank

4.9

About this business

Location details

5643 Corporate Blvd, Baton Rouge, LA, 70808, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.934 reviews
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Albert Probst a.'s profile image
Albert Probst a. 

Verified by Fidelity Bank

2 years ago

Absolutely great 

Business response:

Well thanks a lot Albert. Thank you so much for your business. We appreciate your 5 star review! 

Sian H.'s profile image
Sian H. 

Verified by Fidelity Bank

2 years ago

Ebone’ Anderson, a Financial Center Specialist at the Baton Rouge Office was amazing in every way! First, she called to welcome me to the bank! That was a bonus! She answered all the questions I had. This made me feel much more comfortable since this is my first time banking with Fidelity, and I opened an online account. Oh gosh, was I nervous about that. I wish I would have met her before I opened the account online. I wouldn’t have been so concerned in the first place! She sent me an email to contact her whenever I have qu... read more

Business response:

Hi Sian H., At Fidelity Bank, we strive to provide world class customer service to all of our customers. It was a pleasure working with you. I appreciate your business! Sincerely, Fidelity Bank 

Dion H.'s profile image
Dion H. 

Verified by Fidelity Bank

2 years ago

Thank you Rebecca, I had a wonderful experience. You were very helpful, friendly and knowledgeable. As well as I appreciated the follow up call. I will forever be a client.. 

Business response:

Hi Dion H, It was a pleasure working with you. We appreciate your business and continued loyalty! Sincerely, Fidelity Bank 

Elizabeth L.'s profile image
Elizabeth L. 

Verified by Fidelity Bank

3 years ago

Fantastic Customer Service 

Business response:

Hi Elizabeth L, At Fidelity Bank, we strive to provide world class customer service to all of our customers. Thank you so much for your business. We appreciate your 5 star review! 

Troid C.'s profile image
Troid C. 

Verified by Fidelity Bank

3 years ago

The best investment you guys could have made was hiring Ms.Ebone Jackson she is so kind and sweet and outgoing 

Business response:

Troid, thanks for sharing your 5 star review. We agree - Ebone' Jackson is a wonderful member of our Baton Rouge team and works hard to deliver World Class Client Service to her clients. We look forward to serving you again soon. 

Anthony M.'s profile image
Anthony M. 

Verified by Fidelity Bank

3 years ago

Ebony Jackson is the best I’ve dealt with she makes my experience with Fidelity excellent 

Business response:

Hi Anthony! Thanks so much for sharing your review about your recent experience with Ebone at our Baton Rouge location. We're so happy to hear she made your experience with Fidelity an excellent one and look forward to seeing you again very soon. 

Tommy R.'s profile image
Tommy R. 

Verified by Fidelity Bank

4 years ago

Ebone’Jackson was very professional excellent service great communication i am recommending her to my friend when she seeks financing for her new home 

Business response:

Hi Tommy, thanks so much for taking the time to share your experience with Ebone' with us! We are happy to hear that she provided World Class Client Service. We will share your feedback with Ebone' and look forward to seeing you next time you stop in. 

Allie M.'s profile image
Allie M. 

Verified by Fidelity Bank

4 years ago

Abby Pudlewski was absolutely wonderful to work with! She anticipates any questions you may have which takes the stress right out of the process. 

Business response:

Hi Allie, thanks for taking the time to share your recent experience with Abby at our Baton Rouge branch. She is a wonderful team member and always goes above and beyond to deliver World Class Client Service! We will be sure to share your review with Abby and look forward to seeing you very soon. 

Jackson P.'s profile image
Jackson P. 

Verified by Fidelity Bank

4 years ago

Easy to deal with during very difficult time of our lives due to my medical diagnosis and a hurricane destroying half of our home. 

Business response:

Hi Jackson, thanks so much for taking the time to leave a review and share your experience with our Baton Rouge team. We hope you're doing well and look forward to serving you again very soon. 

Frequently asked questions about Fidelity Bank

How is Fidelity Bank rated?

Fidelity Bank has a 4.9 star rating with 34 reviews. 

When is Fidelity Bank open?

Fidelity Bank is open now. It will close at 4:00 p.m.