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PO Box 0794, Elk Grove Village, IL, 60009, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Good bank from Vivianne Aida Vidal
I can only write about their HSA products, which are standard, but the customer service is severely lacking. The bank seems to require that any activity on such an account be seen as fraudulent and require a phone call to confirm each and every transaction, mind you the card has a MasterCard logo on it. The phone calls are annoying to say the least and on the verge of harassment. This is one customer they have lost for life!
I can only write about their HSA products, which are standard, but the customer service is severely lacking. The bank seems to require that any activity on such an account be seen as fraudulent and require a phone call to confirm each and every transaction, mind you the card has a MasterCard logo on it. The phone calls are annoying to say the least and on the verge of harassment. This is one customer they have lost for life!
:( i can't tell you how many times i cannot log into my account online ...although it seems to have just become an issue over the past 2 years. so so so frustrating. this is the third time already in less than a month. i keep trying (on mltiple devies/networks) and it just times out. and WHY do i keep getting a security warning, that the site is not trusted....and this is a bank?? get it together.
:( i can't tell you how many times i cannot log into my account online ...although it seems to have just become an issue over the past 2 years. so so so frustrating. this is the third time already in less than a month. i keep trying (on mltiple devies/networks) and it just times out. and WHY do i keep getting a security warning, that the site is not trusted....and this is a bank?? get it together.
Closed all 4 accounts because they charge for paper statements. Stupid and greedy bank.
Closed all 4 accounts because they charge for paper statements. Stupid and greedy bank.
First American Bank has a 4.3 star rating with 1,465 reviews.
First American Bank is closed now. It will open at 9:00 a.m.