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First American Bank

4.3
  • Elk Grove Village, IL

About this business

At First American Bank, we're small enough to provide the personal attention that makes you comfortable coming to us for a multi-thousand-dollar auto loan. As the largest privately held bank in Illinois, we're big enough that you can also get multi-million-dollar financing if your company exports auto parts – or anything else. We have a history of excellence dating back 40-plus years, and our banking management team averages 25 years of experience. But we also have cutting-edge Online Banking, Mobile Banking and other digit... read more

Location details

PO Box 0794, Elk Grove Village, IL, 60009, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.31,436 reviews
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Vivianne A Vidal's profile image
Vivianne A Vidal 
10 years ago

Good bank from Vivianne Aida Vidal 

Tavis West's profile image
Tavis West 
11 years ago

I can only write about their HSA products, which are standard, but the customer service is severely lacking. The bank seems to require that any activity on such an account be seen as fraudulent and require a phone call to confirm each and every transaction, mind you the card has a MasterCard logo on it. The phone calls are annoying to say the least and on the verge of harassment. This is one customer they have lost for life! 

Tavis West's profile image
Tavis West 
11 years ago

I can only write about their HSA products, which are standard, but the customer service is severely lacking. The bank seems to require that any activity on such an account be seen as fraudulent and require a phone call to confirm each and every transaction, mind you the card has a MasterCard logo on it. The phone calls are annoying to say the least and on the verge of harassment. This is one customer they have lost for life! 

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Lee Lee 
11 years ago

:( i can't tell you how many times i cannot log into my account online ...although it seems to have just become an issue over the past 2 years. so so so frustrating. this is the third time already in less than a month. i keep trying (on mltiple devies/networks) and it just times out. and WHY do i keep getting a security warning, that the site is not trusted....and this is a bank?? get it together. 

Lee Lee's profile image
Lee Lee 
11 years ago

:( i can't tell you how many times i cannot log into my account online ...although it seems to have just become an issue over the past 2 years. so so so frustrating. this is the third time already in less than a month. i keep trying (on mltiple devies/networks) and it just times out. and WHY do i keep getting a security warning, that the site is not trusted....and this is a bank?? get it together. 

Adam Rose's profile image
Adam Rose 
11 years ago
Adam Rose's profile image
Adam Rose 
11 years ago
John Elias's profile image
John Elias 
11 years ago

Closed all 4 accounts because they charge for paper statements. Stupid and greedy bank. 

John Elias's profile image
John Elias 
11 years ago

Closed all 4 accounts because they charge for paper statements. Stupid and greedy bank. 

Frequently asked questions about First American Bank

How is First American Bank rated?

First American Bank has a 4.3 star rating with 1,436 reviews. 

When is First American Bank open?

First American Bank is closed now. It will open on Monday at 9:00 a.m.