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First American Bank

4.3
  • Elk Grove Village, IL

About this business

At First American Bank, we're small enough to provide the personal attention that makes you comfortable coming to us for a multi-thousand-dollar auto loan. As the largest privately held bank in Illinois, we're big enough that you can also get multi-million-dollar financing if your company exports auto parts – or anything else. We have a history of excellence dating back 40-plus years, and our banking management team averages 25 years of experience. But we also have cutting-edge Online Banking, Mobile Banking and other digit... read more

Location details

PO Box 0794, Elk Grove Village, IL, 60009, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.31,437 reviews
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Michael A. Barford's profile image
Michael A. Barford 
7 years ago

I don't think ads making fun of abuse are funny. Do you? 

Michael A. Barford's profile image
Michael A. Barford 
7 years ago

I don't think ads making fun of abuse are funny. Do you? 

Carl Ramos's profile image
Carl Ramos 
7 years ago

When they work they work well, when they don't work it's awful. Currently I cannot withdraw, check or purchase anything with my account at the ATM, I can't even check my online account via phone to see what's wrong. It's a good bank but they need to revamp this policy of customer service not being open past 12 or so because this is getting ridiculous. 

Carl Ramos's profile image
Carl Ramos 
7 years ago

When they work they work well, when they don't work it's awful. Currently I cannot withdraw, check or purchase anything with my account at the ATM, I can't even check my online account via phone to see what's wrong. It's a good bank but they need to revamp this policy of customer service not being open past 12 or so because this is getting ridiculous. 

Rick Harvey's profile image
Rick Harvey 
8 years ago

I've been banking there for 25+ years, I truly wish that they'd be more proactive in alerting their customer's to issues with their accounts. I am thinking of moving my banking to a different bank. 

Rick Harvey's profile image
Rick Harvey 
8 years ago

I've been banking there for 25+ years, I truly wish that they'd be more proactive in alerting their customer's to issues with their accounts. I am thinking of moving my banking to a different bank. 

Scott Steckenrider's profile image
Scott Steckenrider 
8 years ago

I unfortunately have to deal with them for work. I would not use them for a personal account. Even if last bank in world. No other bank that I have been to charges a higher fee or asks for a credit card number to cash a non acct payroll check drawn against the bank. No longer a fan of Dicky,Gamma or Boris. 

Scott Steckenrider's profile image
Scott Steckenrider 
8 years ago

I unfortunately have to deal with them for work. I would not use them for a personal account. Even if last bank in world. No other bank that I have been to charges a higher fee or asks for a credit card number to cash a non acct payroll check drawn against the bank. No longer a fan of Dicky,Gamma or Boris. 

Lisa Botterman-Goetz's profile image
Lisa Botterman-Goetz 
recommend  Recommended
8 years ago

Shout out to FAB's fraud department!!! My husband used an off-site ATM(at an approved 7-11 in Lake in the HIlls) and his card was hacked. The thieves attempted to use the number at an ATM out of Aurora. When the theif attempted a balance check for the large amount it was immediately flagged by FAB and denied. Thank goodness!! I know of others in my neighborhood who were hacked at the same ATM on the same day and each had $1,000 withdrawn from their accounts. So thankful that FAB's fraud department is so thorough!! 

Frequently asked questions about First American Bank

How is First American Bank rated?

First American Bank has a 4.3 star rating with 1,437 reviews. 

When is First American Bank open?

First American Bank is closed now. It will open tomorrow at 9:00 a.m.