FirstLight Federal Credit Union's cover image
Claimed

This profile has been claimed by the business owner or representative.

FirstLight Federal Credit Union

4.5

About this business

Location details

1555 Lee Trevino Dr, El Paso, TX, 79936, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.51,465 reviews
Select a rating
KELLY S.'s profile image
KELLY S. 
3 years ago

Very easy to take care of transaction1 

Business response:

Hi, Kelly. Thank you so much for leaving us a stellar review! 

JOSEPHINE C.'s profile image
JOSEPHINE C. 
3 years ago

Excellent process from the beginning till the end when I needed your help. Thank you ! 

Business response:

Hi, Josephine. We are thrilled to learn that you had a positive experience with us! 

Esperanza A.'s profile image
Esperanza A. 
3 years ago

Staff is friendly, knowledgable, and willing to explain to and assist you. Firstlight is a large credit union like GECU. But Firstlight treats each individual as if the credit union was small and was family. I'm glad the long lines are being managed now. 

Business response:

Hi, Mary. Thanks for taking the time to share your positive experience. We truly appreciate it! 

HUGO C.'s profile image
HUGO C. 
3 years ago

Good Job! excellent service 

Business response:

Hi, Hugo. We appreciate the kind words and are glad we could provide you with a positive experience! 

GUADALUPE H.'s profile image
GUADALUPE H. 
3 years ago

Great service, attentive teller, helpful 

Business response:

Hi, Guadalupe. Your feedback is highly appreciated. Thank you for the review! 

MARGARET J.'s profile image
MARGARET J. 
3 years ago

Great service 

Business response:

Hi, Margaret. Thank you so much for leaving us a stellar review! 

DANIEL R.'s profile image
DANIEL R. 
3 years ago

I really was content with everyone who I talked to they were very helpful. The only thing I think you all should fix is when it comes to sending a picture of your driver's license though the link you'll provide it's very hard to do. I had to get asistentes from a bank teller and she had hard time too but we were able to do it. 

Business response:

Hi, Daniel. We are thrilled to learn that you had a positive experience with us! 

YVETTE D.'s profile image
YVETTE D. 
3 years ago

Everyone involved in the process was outstanding! 

Business response:

Hi, Yvette. Thanks for taking the time to share your positive experience. We truly appreciate it! 

BERTA H.'s profile image
BERTA H. 
3 years ago

Very friendly, quick service. I have been a member for at least two decades, probably longer, and I don’t remember ever having a bad experience. 

Business response:

Hi, Berta. We appreciate the kind words and are glad we could provide you with a positive experience! 

Frequently asked questions about FirstLight Federal Credit Union

How is FirstLight Federal Credit Union rated?

FirstLight Federal Credit Union has a 4.5 star rating with 1,465 reviews. 

When is FirstLight Federal Credit Union open?

FirstLight Federal Credit Union is closed now. It will open at 9:00 a.m.