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FirstLight Federal Credit Union
- Credit Unions
- El Paso, TX
About this business
Location details
1555 Lee Trevino Dr, El Paso, TX, 79936, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Very fast and kind
Business response:
Hi, Jose. Your feedback is highly appreciated. Thank you for the review!
Excellent very good work.
Business response:
Hi, Carmen. Thank you so much for leaving us a stellar review!
Knowledgeable and a curtesy staff makes different
Business response:
Hi, Yong. We are thrilled to learn that you had a positive experience with us!
Fast and friendly service
Business response:
Hi, Nancy. Thanks for taking the time to share your positive experience. We truly appreciate it!
Excellent Customer service
Business response:
Hi, Enrique. We appreciate the kind words and are glad we could provide you with a positive experience!
Awesome staff
Business response:
Hi, Joseph. Your feedback is highly appreciated. Thank you for the review!
Awesome you guys are Amazing
Business response:
Hi, John. Thanks for taking the time to share your positive experience. We truly appreciate it!
All around it is very difficult when opening a new account to receive assistance on why a check would be held for so long , also direct deposits aren't available until the afternoon instead of the early morning.... my check was direct deposit on a wednesday and was not available until 9 am thursday...... why?
Business response:
Thank you for leaving us a review, Venessa. We'd love to hear how we could improve our member experience. If there's something that we can do to improve your experience, please call us at 915-562-1172 or 1-800-351-1670 to assist you further. We hope to hear from you soon! Have a great day!
Before the pandemic we went through and I had a job and kept a substantial amount in my account I was being treated very nice and was even offered loans and a credit card with a substantial amount of a balance, but when my work started slowing down due to the pandemic and I was working less and less hours my cash intake became lower and when the company cut employees I was one of them. Now that the only monies that I have coming in is my Social Security Income I am being charged a handling fee and lowered my credit. I have ... read more
Business response:
We appreciate your feedback, Alejandro. If you have additional concerns regarding your experience, please call us at 915-562-1172 or 1-800-351-1670. We would love the chance to resolve any issues.
Frequently asked questions about FirstLight Federal Credit Union
How is FirstLight Federal Credit Union rated?
FirstLight Federal Credit Union has a 4.5 star rating with 1,465 reviews.
When is FirstLight Federal Credit Union open?
FirstLight Federal Credit Union is closed now. It will open at 9:00 a.m.