This profile has been claimed by the business owner or representative.
Fitment Industries
- Auto Parts & Supplies
- Wrightstown, WI
About this business
Location details
401 County Rd U, Wrightstown, WI, 54180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Purchased wheels that Fitment industries recommended and they do not clear the oem brakes. I contacted them to exchange and they are trying to charge me more than half of what I paid to send it back They continued to say they would fit with spacers. so I bought spacers and they still would not clear, it looks to need a 15mm spacer which would poke the wheels out of the fenders. So be aware of the absurd amount they charge to restock. Even at the fault of the company
Business response:
Alan, it looks like there may have been miscommunication during the ordering process. The restocking fee covers the return shipping, labor, and resources needed to handle the return. Our management team will be in touch to discuss this further.
I paid for expedited shipping, and delivery was delayed. No key was sent with the wheels. You sold me a tire with a high spot then told me it’s my problem. Horrible experience.
Business response:
Chad, this order shows it was shipped with speedy shipping and arrived in 4 days rather than 7 business days. There were no lug nuts ordered with these wheels. A key typically comes with a lugnut purchase. We will be in touch to submit a warranty.
They really help sort out any issues I encountered. Solid people doing it in this car building game
Tyler help me with couple questions I had at Fitment industries he’s a professional and answered kindly just received my wheels and there awesome! Thanks a lot Tyler and Fitment industries!
Business response:
Adrian, your review sounds like you had a wonderful experience. We'd like the opportunity to take a peek into what went wrong and hope to get a resolution your way asap. If you could, please reach out to us at wheels@fitmentindustries.com with the subject line "ATTN Customer Service Manager", or give us a ring at (920) 764-8782. Thank you.
Lied about the fitment not going to rub and not needing added spacers to accommodate the size. 18 9.5 was the purchase rim Tires can out of round and not balanced so much they vibrate Had to buy new tires immediately
Business response:
Donyele, our apologies for the fitment issues and for the tires. These issues can be extremely frustrating. It does not look like any of these issues have been brought to our attention. We will reach out to discuss this further. Thank you.
I trying the get something done about my package was stolen from my stairs but I tried to talk to u guys but no answer.
Business response:
Ivan, our apologies for your package being stolen! That is certainly a headache to deal with. We will reach out and get this sorted out with you. Thank you.
Worst experience I've ever had bought a full set of wheels from them 2 months ago found out that one of the wheels was bent after going to diffrent discount tires thats where I bought the tires from they showed me the wheel was bent and couldn't be balanced reached out and after sending receipts pictures videos of the wheel on the the machine vibrating they told me me because I didn't buy the tires from them mind you they where 300 more expensive with them that they would not warranty the wheel and stopped replying to my e... read more
Business response:
Luis, our apologies for any frustration this may have caused. Typically, if a bent wheel is due to a manufacturer's defect, it would be noticed right away. If it is noticed at a later date, this can be due to a road hazard that is not covered under warranty. We advised you to reach out to Extend to get a replacement issued. We will be in touch to discuss this further. Thank you.
buncha h***
Its not just a 5 stars, its a 10 stars for me. Great product excellent wheels quality, Fast shipping and great customer service!
Business response:
Thank you so much for your amazing review! We’re thrilled you’re happy with the wheels, shipping, and service.
Frequently asked questions about Fitment Industries
How is Fitment Industries rated?
Fitment Industries has a 4.8 star rating with 19,932 reviews.
When is Fitment Industries open?
Fitment Industries is closed now. It will open tomorrow at 9:00 a.m.