Foot Solutions Mesa

Bridgette N. 

on Yelp

9 years ago

Very knowledgeable salesman. I've been dealing with plantar fasciitis for months now using shoe inserts, etc, nothing was helping. He informed me of what the issue was with my arch on the bad foot, and had a sandal that could help correct it. The sandal was what someone could expect to pay.for a pair of Nike shoes, yes on the costly side, but oh my God how much of a difference they've made in just one day! I canceled the inserts I had ordered the night before and the memory foam slippers because I have found the solution. I ... read more

Rich F. 

on Yelp

9 years ago

Not cheap but maybe you pay for what you get. Been using Brooks The Beast for years and have problem feet. They had my records from years ago and Robin was most helpful. I had not intended to buy but the fit she gave me felt so good I bought! On line you have no size/width selection for bad feet. Pay the price and fix the problem. Would recommend . Google and Yelp still refer to store on Ray Road which is no more. 

Andrea W. 

on Yelp

10 years ago

The sales people there are well educated about "feet". The store also works together with some doctors. The service starts with measuring your feet and turning them into a 3 dimensional view so one can examine how the weight of the body is distributed. That is very informative and gives clues to why and where pain is present. Insoles are fabricated according to the measures taken and then put inside the shoes one purchases or already has, although I must say once I saw the 3D images, I bought several new pairs and gave most ... read more

Jose Ruben H. 

on Yelp

3 months ago

I stopped by Mesa store little bit over than a month ago, talked to a nice lady and she did my feet scan. It was really fast and didn't explain anything and told me that she will place the order for my insoles, I trusted her because she should know what she was doing. Took less than a week to get the insoles and I've been using them since then with NO CHANGE at all, I feel like I was $800 robbed by this place, I wish I can get my money back 

Jan B. 

on Yelp

11 months ago

Not very happy. I have two fractured metatarsals. I went there because I feel like I'm walking on the bones (the fracture area). I shared an image of my foot x-ray. I was given the standing imaging of my foot and told I have supination and a high arch. Ok... I pay about $500 for custom orthotics. I get the orthotics and try it out in multiple pairs of shoes. Felt heavy pronation. Additional pieces added to make the adjustment, which improved the feeling of exaggerated pronation. I was supposed to have a metatasal ... read more

Veronica P. 

on Yelp

3 years ago

Horrible customer service. They are open until 6:00 but may close earlier without notice. I work in the mall and twice was told that there would no one to help me due to the employee "not being able to go over his hours" for the week. Again today, asked if someone could help me if I get there around six and was rudely and inconsiderately spoken to as if I was an interruption to his closing time. I will not recommend this location to anyone I work with or know. There are other great establishments to choose from other t... read more

JustMe T. 

on Yelp

7 years ago

Incredibly rude sales staff. We walked in and were not even greeted. We drove 19 miles to this store because the woman who answered my phone call said that they could order my shoe after she sized my feet. Walked in and 2 men were helping 2 other customers. They did not acknowledge our entrance with either a "welcome" or "we'll be with you as soon as possible ". A 3rd couple was waiting for service. We left without our existence being acknowledged. Won't go back, not even with an apology. 

K L. 

on Yelp

11 years ago

This place was a HUGE disappointment. The salesperson that helped me was extremely friendly and helpful. I tried on several pairs of shoes and finally found a pair I liked. However, they weren't in stock and needed to be ordered. I ended up spending $800 for custom orthotics and the shoes. I was promised a two week delivery date for both. Cut to FOUR weeks later and I received a call from the salesman apologizing for the delay. He told me the company they ordered the shoes from failed to send them an e-mail stating ... read more

Sheri J. 

on Yelp

12 years ago

You really need to think about passing on this business. They have a horrible return policy. Even if shoes are new you have only 7 days to return them otherwise store credit only. This is even for shoes they had in stock. I have been sitting on a $400. plus credit because the orthodontics I ordered just did not work for me so I was issued a store credit. As I need closed toed shoes they have an incredibly limited stock to choose from and no half sizes. They mostly carry sandals. I've had this credit for almost 6 months,... read more