Foot Solutions Mesa's cover image

This profile has been claimed by the business owner or representative.

Foot Solutions Mesa

4.8

About this business

Location details

3420 E Baseline Rd, Mesa, AZ, 85204, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.8258 reviews
Select a rating
Rich F.'s profile image
Rich F. 
rating
9 years ago

Not cheap but maybe you pay for what you get. Been using Brooks The Beast for years and have problem feet. They had my records from years ago and Robin was most helpful. I had not intended to buy but the fit she gave me felt so good I bought! On line you have no size/width selection for bad feet. Pay the price and fix the problem. Would recommend . Google and Yelp still refer to store on Ray Road which is no more. 

Andrea W.'s profile image
Andrea W. 
rating
10 years ago

The sales people there are well educated about "feet". The store also works together with some doctors. The service starts with measuring your feet and turning them into a 3 dimensional view so one can examine how the weight of the body is distributed. That is very informative and gives clues to why and where pain is present. Insoles are fabricated according to the measures taken and then put inside the shoes one purchases or already has, although I must say once I saw the 3D images, I bought several new pairs and gave most ... read more

Jan B.'s profile image
Jan B. 
rating
7 months ago

Not very happy. I have two fractured metatarsals. I went there because I feel like I'm walking on the bones (the fracture area). I shared an image of my foot x-ray. I was given the standing imaging of my foot and told I have supination and a high arch. Ok... I pay about $500 for custom orthotics. I get the orthotics and try it out in multiple pairs of shoes. Felt heavy pronation. Additional pieces added to make the adjustment, which improved the feeling of exaggerated pronation. I was supposed to have a metatasal ... read more

Veronica P.'s profile image
Veronica P. 
rating
3 years ago

Horrible customer service. They are open until 6:00 but may close earlier without notice. I work in the mall and twice was told that there would no one to help me due to the employee "not being able to go over his hours" for the week. Again today, asked if someone could help me if I get there around six and was rudely and inconsiderately spoken to as if I was an interruption to his closing time. I will not recommend this location to anyone I work with or know. There are other great establishments to choose from other t... read more

JustMe T.'s profile image
JustMe T. 
rating
7 years ago

Incredibly rude sales staff. We walked in and were not even greeted. We drove 19 miles to this store because the woman who answered my phone call said that they could order my shoe after she sized my feet. Walked in and 2 men were helping 2 other customers. They did not acknowledge our entrance with either a "welcome" or "we'll be with you as soon as possible ". A 3rd couple was waiting for service. We left without our existence being acknowledged. Won't go back, not even with an apology. 

K L.'s profile image
K L. 
rating
11 years ago

This place was a HUGE disappointment. The salesperson that helped me was extremely friendly and helpful. I tried on several pairs of shoes and finally found a pair I liked. However, they weren't in stock and needed to be ordered. I ended up spending $800 for custom orthotics and the shoes. I was promised a two week delivery date for both. Cut to FOUR weeks later and I received a call from the salesman apologizing for the delay. He told me the company they ordered the shoes from failed to send them an e-mail stating ... read more

Sheri J.'s profile image
Sheri J. 
rating
12 years ago

You really need to think about passing on this business. They have a horrible return policy. Even if shoes are new you have only 7 days to return them otherwise store credit only. This is even for shoes they had in stock. I have been sitting on a $400. plus credit because the orthodontics I ordered just did not work for me so I was issued a store credit. As I need closed toed shoes they have an incredibly limited stock to choose from and no half sizes. They mostly carry sandals. I've had this credit for almost 6 months,... read more

Frequently asked questions about Foot Solutions Mesa

How is Foot Solutions Mesa rated?

Foot Solutions Mesa has a 4.8 star rating with 258 reviews. 

When is Foot Solutions Mesa open?

Foot Solutions Mesa is closed now. It will open at 10:00 a.m.