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Fountainbleau Self Storage - New Orleans

3.8

About this business

Location details

4040 Tulane Avenue, New Orleans, LA, 70119, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
3.8269 reviews
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Breezy B.'s profile image
Breezy B. 
rating
2 months ago

I have to say I was skeptical about storing here at first due to mixed reviews BUT Michael and his team in the main office have been so accommodating and very kind to me during this particularly difficult move. The building does need some updating to say the least, and while it is unfortunate they are unable to offer the convenience of 24-hour access at this time, I'd still say this place is the best bang for your buck. The website is very staright foward which makes paying your bill nice and easy, even if overdue. All in al... read more

Business response:

Thank you for sharing your experience! We’re so glad Michael and the team were able to make your move a little easier during a difficult time. We appreciate your honest feedback and are happy to hear you found our website easy to use and our storage a great value. Thank you for choosing Fontainebleau Self Storage and for recommending us! 

George P.'s profile image
George P. 
rating
8 years ago

I was one of the first in the downstairs outer units I am not going to say that there were no problems there was but they got them fixed very quickly, I was please with that. The ladies and gentlemen working the front desk were very friendly and helpful. George Porter Jr 08/06/2018 

Vicky L.'s profile image
Vicky L. 
rating
12 years ago

Do you ever watch those horror movies where an innocent and naive woman approaches a creepy building that foretells doom? Yeah, I'm that person every time I drive up and walk into the building. Thankfully this place isn't a crime scene waiting to happen. They have a coded gate, so not everyone can just walk in. They have a constant flow of people coming in and out. They have band practicing on the other floors, so you can hear them outside. Its temperature controlled, so its not as hot and sticky as it can be in the midd... read more

Kevin N.'s profile image
Kevin N. 
rating
14 years ago

Reviewing storage units are tough, so I asked lots of questions when I set up a unit here: Fountainebleu is a mixed use storage building, converted from its days as an apartment complex back in the day - it's existed in it's current incarnation for years now, and most of the top floors are dedicated to musician space...meaning that chances are when you stop by, you'll hear band practice happening somewhere -- in fact, many somewheres -- all at once. The vending machine with drum sticks in it is kind of a gas (if practical ... read more

Yarda R.'s profile image
Yarda R. 
rating
15 years ago

This storage gets 4 stars because you get the most space for your money anywhere in NOLA. It's also a very interesting place. It used to be a hotel. Now most floors are converted into storage units and the top two or three floors are being leased as affordable "apartments" to inspiring musicians. You'll hear them banging on their drums at night. They even have a vending machine with guitar strings etc. in the lobby. BIG plus: elevators They did lock up my unit a few times on accident (even though I paid my dues), so I ha... read more

Irma G.'s profile image
Irma G. 
rating
3 months ago

Rented a unit in December for 38.00 paid that amount monthly. Went June 9,26 to pay and the amount doubled. The special during that time didn't say 6 months later fee would double to 69.00. Wanted to check with the manager ,but he was at lunch. Was asked if I wanted him to call and explain I said yes I'm guessing didn't feel the need to call because he didn't. The young man who the manager shouldn't be in that position he not customer friendly and frankly don't give a D&$@. I needed an explanation. I wouldn't recommend Foun... read more

Business response:

Hi Irma. We’d like the opportunity to look into this and provide a clear explanation of what happened. Please reach out to us at your convenience at info@storageasset.com so we can discuss this directly and work toward a resolution. 

Gods C.'s profile image
Gods C. 
rating
10 months ago

This place is a Scam!!! Do Not Rent Here!!! I was informed by the office personal that the customers at Fountainbleau who were not allowed proper access to their storages was not expected to pay until the issue with the Fire department locked down your Hazardous building over 2 months ago due to Code Violations! I visited last week and was told I probably wouldn't have full access until the end of November and you have the nerves to send a bill? So, how in the hell do you expect customers to pay on a storage/storages that th... read more

Business response:

Hello. We’re sorry to hear about your experience and concerns. Please reach out to us directly at info@storageasset.com so we can discuss this further. 

Brandon N.'s profile image
Brandon N. 
rating
10 months ago

This place is a Scam!!! Do Not Rent Here!!! I was informed by the office personal that the customers at Fountainbleau who were not allowed proper access to their storages was not expected to pay until the issue with the Fire department locked down your Hazardous building over 2 months ago due to Code Violations! I visited last week and was told I probably wouldn't have full access until the end of November and you have the nerves to send a bill? So, how in the hell do you expect customers to pay on a storage/storages that th... read more

Business response:

Hi Brandon. Please reach out to us directly at info@storageasset.com so we can look into the issues you mentioned and assist you and your mother as soon as possible. 

Brandon N.'s profile image
Brandon N. 
rating
a year ago

This is an Update on the Fountainbleau Storage review! After being told that the customers could access their storages after 2 weeks, the customer service person in the office informed me that it would take 2-3 more weeks before the issues found by the Fire Marshal would be fixed and resolved! Talk about Breech of Contract! First no air conditioning in the Climate controlled areas for over 4 months. Now our entrance codes are denied and we can't access our storages! I want to move out and they are preventing me from sorting,... read more

Business response:

Hi Brandon. Please reach out to us directly at info@storageasset.com so we can look into the issues you mentioned and assist you and your mother as soon as possible. 

Frequently asked questions about Fountainbleau Self Storage - New Orleans

How is Fountainbleau Self Storage - New Orleans rated?

Fountainbleau Self Storage - New Orleans has a 3.8 star rating with 269 reviews. 

When is Fountainbleau Self Storage - New Orleans open?

Fountainbleau Self Storage - New Orleans is closed now. It will open at 6:00 a.m.