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Four Star Realty Denver

3.0

About this business

Location details

1835 S Pearl St, Denver, CO, 80210, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.0902 reviews
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Kenneth U's profile image
Kenneth U 
2 years ago

This company was shady as all get out. They made all kinds of promises, then tried to make me switch apartments just after moving in. I told them I would switch in the first week, but not later after I was settled. The lease was for less than a year anyhow. After the end of the lease the price was going to go up more than 50%! They wanted me to wait two months before moving and would not make any other accommodation. I said fine, I am not moving then. They harassed me relentlessly and people entered my apartment illegally--s... read more

Business response:

*******,While we appreciate your feedback, we are sad to see that your experience left much to be desired. This community experienced a remodeling schedule that required all tenants to relocate from specified areas to accommodate renovations with as little impact as possible, but we do understand the discontent you experienced. Any current guest card information will be closed out to ensure you are not receiving email notifications moving forward. We currently have new staff on site and we are very much looking forward to cr... read more

Anna B's profile image
Anna B 
2 years ago

They don't even deserve one star. Moved my son into college housing summer of 2021 when it was owned by the previous company. He signed a lease with the understanding he would have access to the all of the amenities promised. After moving in he was told those amenities were being closed down (it turned into a community attraction that made parking impossible) and then the property was switched to Four Star and separated from the half of the complex that included any and all amenities. He still paid the same, wasn't given wha... read more

Business response:

Hello, Thank you for taking time to voice your concerns and issues. I'm sorry to hear about theloss to your family. ****** did not provide us with a forwarding address to physically mail his statement out to, but it does look like it was emailed to him on 9/28/2023 as well as it being uploaded to his portal on the same day. I have reviewed the charges on his account, and it looks like there was a $55 charge for keys that weren't turned in, a $160 charge for a hole in the bedroom, a $151.67 for touch up painting the room and ... read more

Elliot A's profile image
Elliot A 
2 years ago

Do not rent through four star if at all possible. Especially not ***********. ******* (the property manager) is incapable of proper communication, and you will be charged incorrectly and inconsistently for maintenance charges, like $120 for an above stove light bulb replacement. I released a was unaware my payment date changed, and was charged a late fee for that that was not forgiven despite circumstances. Avoid ******* and Fourstar at all costs, its not worth the mental health frustrations. 

Business response:

Hi ******,We are sorry to hear that you had trouble reaching *******. Our Property Managers do occasionallystep away from the office to enjoy vacation time with family. In these cases, we welcome you to call our Four Star hill office at **************. We have a full team of Property Managers that are readily available to assist you. We do encourage all applicants to read the lease thoroughly so that they can familiarize themselves with our policies and procedures. Rent is due on the 1st of each month and was not received fr... read more

Tommy B's profile image
Tommy B 
2 years ago

Doesnt communicate. Extra fines for no reason and charging the wrong unit. Wouldnt be mad if it was 50 or so a month. But when its upward of 300 If you can avoid them do it. 

Business response:

Hello *****. We apologize for any frustrations wemay have inadvertently caused you. We show that your accountwas recently assessed a $50.00 charge for failure to place your utilities in your name as stipulated by your lease agreement. If you feel this charge is incorrect or you have any other questions, please do not hesitate to contact us. We are not finding that we have received any communication from you regarding charges to your account, but would be more than happy to assist you should those still exist.Thank you, Four ... read more

Jen M's profile image
Jen M 
2 years ago

Where to start, I read the reviews. Four Star reputation in *******, ******** is the stuff Urban Legends are created.Some urban legends take the form of facts that turn out not to be true. Others are passed along as stories. Some urban legends are intended to be cautionary tales that serve to warn people about certain types of people or behavior. Other urban legends are purely for entertainment.However, Four Star has earned every accolade for being the WORST property management company in *******.As a renter myself throughou... read more

April S's profile image
April S 
3 years ago

Bait and switch! Beware! *********************** shame on you! Make it right. 

Frequently asked questions about Four Star Realty Denver

How is Four Star Realty Denver rated?

Four Star Realty Denver has a 3 star rating with 902 reviews. 

When is Four Star Realty Denver open?

Four Star Realty Denver is closed now. It will open tomorrow at 8:30 a.m.