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Fox Pest Control Southlake

4.8
  • Pest Control
  • Southlake, TX

About this business

Home ServicesPest Control

Location details

2100 Greenwood Dr, #120, Southlake, TX, 76092, United States

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4.81,011 reviews
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Heather M.'s profile image
Heather M. 
rating
3 years ago

Not sure about their pest services but Christina, one of their techs, stopped when two dogs were running loose in the street and helped get them back home. We all like working with the kind of people that go above and beyond and do good things. Thank you Christina for being so kind. 

Business response:

Hi Heather, thank you for your kind review about Christina. We are lucky to have her on our team! At Fox we make it a priority to help our team members grow not only professionally, but also personally so we can provide the best experience for our customers. Sincerely, Abby V. Customer Success Team 

Matt A.'s profile image
Matt A. 
rating
4 years ago

Recently had D'Artagnan service my home. The advance communication was excellent and attention to detail when servicing my home was truly appreciated. He was very knowledgeable and made my experience a positive one, even going above and beyond on several tasks. Would recommend using Fox Pest Control. 

Business response:

Hi Matt, thank you for your 5 star review. Communication is key to creating a successful service, and Dart definitely makes that a priority. If there is anything we can do for you before your next service please let us know. Sincerely, Abby V. Customer Success Team 

James H.'s profile image
James H. 
rating
5 years ago

I used fox pest control recently for a problem I was having, the people are nice and I thought the prices were real reasonable. They talked me through and made sure I had all the info to prepare the yard and house for treatment. I plan to have them back out once in awhile for preventive treatments. So all in all great service. 

Business response:

Hi James, we are glad to hear you were pleased with your service. We strive to give our customers a great experience from start to finish. Thank you for your kind review and the 5 stars! Sincerely, Michelle B. Customer Success Team 

Dora T.'s profile image
Dora T. 
rating
5 years ago

Tyler did a great job. He was very thorough and specific in explaining what he did. Was very reassuring and letting me know if I had any questions or needed any assistance I can give them a call. Thank you very much for your service 

Business response:

Dora, thank you for your review. Tyler is a great technician and works hard to provide his customers with the best service. We are happy that you were pleased with him! Sincerely, Rachel J. Customer Success Team 

C G.'s profile image
C G. 
rating
19 hours ago

Predatory sales practices. Avoid at all costs. They don't seem all that intelligent about it, either. 

Alex Jon T.'s profile image
Alex Jon T. 
rating
6 days ago

Don't come around a person's home at 8pm asking for a slice of pizza as im picking up a Doordash order left on the porch. Don't ask about my military service after I told you im not interested in your services. Happened today in Oak Valley Estates. Next time I wont be so pleasant. 

Norma M.'s profile image
Norma M. 
rating
a month ago

Canceled service back in July.. Person comes out today to spray. I was surprised. Called FOX to find out why.. It takes an act of Congress just to cancel service. Had to make 4 phone calls. Managers and supervisors are supposedly out spraying so had to schedule a call. only they did not give me a time. Spoke to 3 different people. they say can not cancel service without a manager, hogwash!! The processes are horrible, the service stinks, they get upset when you call them to come back, too expensive. We just want to ... read more

D W.'s profile image
D W. 
rating
a month ago

Forced service participation, no signs of work preformed. Extra unexplained charge to credit card. No reply when questioned. 

Kelly O.'s profile image
Kelly O. 
rating
a year ago

They have been double charging me for months. They claim they don't have my card number but a charge keeps appearing on my card and they withdraw from the checking account also..double charging. They claim it's someone else pulling a scam but the phone number on the charge with my bank is for FOX PEST! Beware of scams. I had to block them from charging my card because they wouldn't stop. They won't give me a credit and my bank only goes back 6 months. My son used his copy of my card for the first couple charges which I agree... read more

Business response:

Hi Kelly, We are sincerely sorry for any inconvenience this may have caused you. I can assure you our intentions were never to overcharge you. Please reach out to our office at your earliest convenience to discuss this further. Sincerely, Kacie E. Customer Relations Team 

Frequently asked questions about Fox Pest Control Southlake

How is Fox Pest Control Southlake rated?

Fox Pest Control Southlake has a 4.8 star rating with 1,011 reviews. 

When is Fox Pest Control Southlake open?

Fox Pest Control Southlake is open now. It is open 24/7.