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Frontier Utilities - Houston, TX

4.9
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About this business

Frontier Utilities is your go-to energy company that provides electricity and natural gas to residential and commercial customers in the Texas and Northeast markets. We distinguish ourselves by supplying our customers with good value and highly personalized service using our proprietary industry-leading technology. The Frontier experience revolves around our commitment to our customers and our communities. We are continuously contributing to the communities we serve. We are actively making positive impacts through several l... read more

Location details

601 Travis Street, Suite 1400, Houston, TX, 77002, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.914,496 reviews
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Aleida Perea Q.'s profile image
Aleida Perea Q. 
on Birdeye

6 months ago

Llevo con ellos un mes y de verdad que fue lo mejor estaba con reliant y la factura nunca bajaba y con frontier puedo decir que pagó por lo que usó 👏🏽 

Business response:

Thank you so much for your kind words, Aleida. We really appreciate you taking the time out to share your experience with us. Cheers, Frontier Utilities 

JAMES C G.'s profile image
JAMES C G. 
on Birdeye

a year ago

very good xxxx 

Deborah K.'s profile image
Deborah K. 
on Birdeye

a year ago

My review is a positive one. I am extremely impressed with the service from this company. The owner appears to be extremely knowledgeable and answers all my questions whenever I have any concerns. I am definitely giving this company and its owners at 5 stars. 

Business response:

Hi Deborah , thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our customers, and we're so glad to know you've valued your experience with us. Thanks again for leaving your feedback 

TOMAS M.'s profile image
TOMAS M. 
on Birdeye

3 years ago

Great customer service! 

Business response:

Hi Tomas , thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our customers, and we're so glad to know you've valued your experience with us. Thanks again for leaving your feedback 

kendra a.'s profile image
kendra a. 
on Birdeye

4 years ago

I spoke with Charlie Brown just wanted to say he did a awesome job with setting me up today with my electricity  

Naraf S.'s profile image
Naraf S. 
on Birdeye

4 years ago

Update to yesterday’s review: management was thorough in the investigation of the matter and the prayer for positive resolution did not return void. The issue was corrected in a timely and professional manner. I do hope that the person responsible learns a valuable lesson in attention to detail. we’re all human and make mistakes... but in situations where our mishaps affect numerous others, it’s important to be as attentive as possible. With that being said, I am grateful for the professionalism of management and the determi... read more

Alecia C.'s profile image
Alecia C. 
on Birdeye

4 years ago

I switched to Frontier several months ago and we have been very happy with the service. No issues whatsoever. We use on average, 2000 kwh so after comparing rates, Frontier was the most affordable for customers with that level of usage. 

NEWROY H.'s profile image
NEWROY H. 
on Birdeye

5 years ago

The experience was great. The representative that assisted me was Franky. He took the time to answer my questions and explained in detail the plans. He put me at ease knowing I was getting a great rate and plan from a great company. He even took a little time to talk to me about internet providers. I know he had a job there to do, but for me it's the time he gave me that ultimately sold me. 

VAN K.'s profile image
VAN K. 
on Birdeye

5 years ago

Frankie did an awesome job of explaining the plan. Very professional. 

Frequently asked questions about Frontier Utilities

How is Frontier Utilities rated?

Frontier Utilities has a 4.9 star rating with 14,496 reviews. 

When is Frontier Utilities open?

Frontier Utilities is open now. It will close at 6:00 p.m.  

Need help? Contact us.

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