Frontier Utilities

Name: Frontier Utilities
Address: 20455 State Highway 249, Suite 200, Houston, TX, 77070, US
Telephone: (866) 926-8192
Price range: $$
Rating: 4.9

4.9

★★

9124 reviews

|Home Services|Houston, TX 77070

20455 State Highway 249, Suite 200, Houston, TX 77070

(866) 926-8192

(346) 251-8045

https://www.frontierutilities.com/

Home & Garden, Utilities

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About

Frontier Utilities is your go-to energy company that provides electricity and natural gas to residential and commercial customers in the Texas and Northeast markets. We distinguish ourselves by supplying our customers with good value and highly personalized service using our proprietary industry-leading technology. The Frontier experience revolves around our commitment to our customers and our communities. We are continuously contributing to the communities we serve. We are actively making positive impacts through several local organizations. Our customer’s happiness is also a top-priority for our highly-skilled care team. No matter the issue and complexity for a resolution, our team is rea

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4.9

★★

9,124 reviews

5★8,422

4★593

3★80

2★0

1★1

28 reviews have no rating

Reviews(1752)

Google Reviews(7372)

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Recommended

Ken D on BBB

★★

19 days ago

The signup process was simple. My CSR Giovani was was easy to understand, patient and thorough. It’s the first time I was able to complete a utility enrollment without pulling my hair out. Thanks for making it manageable.

Deborah K. review for Frontier Utilities

Deborah K. on Birdeye

★★

25 days ago

My review is a positive one. I am extremely impressed with the service from this company. The owner appears to be extremely knowledgeable and answers all my questions whenever I have any concerns. I am definitely giving this company and its owners at 5 stars.

Business Response:

Hi Deborah , thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our customers, and we're so glad to know you've valued your experience with us. Thanks again for leaving your feedback

Manny P on BBB

★★

25 days ago

Thank you for your help and quick setup. It was real easy to do.

Payton J on BBB

★★

a month ago

Rep was AMAZING! Answered all of my questions even helped me temporarily unfreeze my credit to get approved!

Hilda Q on BBB

★★

a month ago

Cheaper rate that I could find and great customer services.

Stephanie C on BBB

★★

a month ago

Erick provided excellent customer service!! I would recommend to anyone looking for a better electricity company!

Terri P on BBB

★★

a month ago

Alex W He was very knowledgeable of the products and very helpful in my selection. Alex provided awesome customer service.

Carmen L on BBB

★★

2 months ago

Friendly, patient, personable. Options were explained in great detail including real examples of what my bill would look like after specific usage with all fees and charges. Listened to my questions, answered thoroughly, continually asked if I had more questions or needed anything else explained. Repeated my personal info back to me more than once to confirm correctness. Just a positive and pleasing experience overall.

Paul S on BBB

★★

2 months ago

Gentleman very knowledgeable and courteous with setup of new service.