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Frontier Utilities

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About this business

Frontier Utilities is your go-to energy company that provides electricity and natural gas to residential and commercial customers in the Texas and Northeast markets. We distinguish ourselves by supplying our customers with good value and highly personalized service using our proprietary industry-leading technology. The Frontier experience revolves around our commitment to our customers and our communities. We are continuously contributing to the communities we serve. We are actively making positive impacts through several l... read more

Location details

601 Travis Street, Suite 1400, Houston, TX, 77002, United States

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Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
4.914,074 reviews
28 reviews have no rating
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Cookietoreal Fisher's profile image
Cookietoreal Fisher 
6 years ago

My agent was Frankie he was very‚Äč nice and quickly also knowledgeable¬†

Business response:

Hello Ms. Fisher. Thank you for your great feedback. Glad to know Frankie was helpful to you! Hope you enjoy the service and thank you for choosing Frontier Utilities. If you ever have any questions or concerns please give us a call at 1-866-926-8192 or email 

Brittany R.'s profile image
Brittany R. 
on Birdeye

6 years ago

The customer service representative was especially warm and understanding of my situation. She went through detail and consulted me on the best energy option for my lifestyle. Moving is stressful enough and this particular person was very nice and I appreciate her help. Her customer service and the care that she took with me should be compensated in some way, please give her a raise or a really nice vacation time package. 

Michael's profile image
on Birdeye

6 years ago


Brenda v.'s profile image
Brenda v. 
on Birdeye

6 years ago

Mr David was very helpful and polite guided me through every step smoothly and got my lights running :) 

Karina Peguero's profile image
Karina Peguero 
6 years ago

Business response:

Hello Karina Peguero. Thank you for your great feedback and choosing Frontier Utilities. If you have any questions or concerns please call us at 1-866-926-8192 or email 

Steven C.'s profile image
Steven C. 
on Birdeye

6 years ago

Frankie helped me get started my with your company. He did awesome! 

Mrs Carole M.'s profile image
Mrs Carole M. 
on Birdeye

6 years ago

The lady who took my order was supremely efficient, helpful, has excellent knowlege, and people skills. I had sub-metered electricity, at my former residence. And I was totally clueless, regarding the complexities of setting up ekectricity at my new place. To me, it felt like a live wired jungle! But my rep was most helpful. She sorted everything out and gave me my account number and the best electric choice for my needs. ūüėĬ†

Machel J.'s profile image
Machel J. 
on Birdeye

6 years ago

Great service! Very friendly and knowledgeable and super helpful! 

DONISHIA T.'s profile image
on Birdeye

6 years ago

Love it from customer service to the process of doing exactly what I wanted thanks frontier for the last minute account and service I'm a customer for life now. 

Frequently asked questions about Frontier Utilities

How is Frontier Utilities rated?

Frontier Utilities has a 4.9 star rating with 14,074 reviews. 

When is Frontier Utilities open?

Frontier Utilities is closed now. It will open tomorrow at 8:00 a.m.