Frontier Utilities

Name: Frontier Utilities
Address: 20455 State Highway 249, Suite 200, Houston, TX, 77070, US
Telephone: (866) 926-8192
Price range: $$
Rating: 4.9

4.9

★★

10670 reviews

|Home Services|Houston, TX 77070 United States

20455 State Highway 249, Suite 200, Houston, TX 77070 United States

(866) 926-8192

https://www.frontierutilities.com/

Home & Garden, Utilities

Open now:7:00 am - 6:00 pm

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About

Frontier Utilities is your go-to energy company that provides electricity and natural gas to residential and commercial customers in the Texas and Northeast markets. We distinguish ourselves by supplying our customers with good value and highly personalized service using our proprietary industry-leading technology. The Frontier experience revolves around our commitment to our customers and our communities. We are continuously contributing to the communities we serve. We are actively making positive impacts through several local organizations. Our customer’s happiness is also a top-priority for our highly-skilled care team. No matter the issue and complexity for a resolution, our team is rea

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4.9

★★

10,670 reviews

5★9,879

4★674

3★88

2★0

1★1

28 reviews have no rating

Reviews(1846)

Google Reviews(8824)

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Carol H on BBB

★★

a month ago

I would have preferred just pushing a button but all was good and worth the time to make a switch. Good, good and good.

Orlando J on BBB

★★

a month ago

Liza with Frontier Energy made renewal easy. Thanks for all the help.

Business Response:

Thank you, Orlando! We appreciate your review and for choosing Frontier Utilities as your electricity provider. Have a great day!

Cynthia G on BBB

★★

a month ago

It was a good experience. The representative was professional as well as friendly. She made signing on really easy.

Business Response:

Wow! Thank you, Cynthia! We appreciate your review and for choosing Frontier Utilities as your electricity provider. Have a great day!

Anthony L on BBB

★★

a month ago

Joshawa was awesome!! Excellent customer service. He was very pleasant and professional!!

Business Response:

Hi, Anthony Thanks so much for taking the time out of your day to review us. We're so glad to hear you had a great experience!

Garry D on BBB

★★

2 months ago

Frontier Utilities LLC are good folks and William made signing up effortless. Thank you.

Business Response:

Wow! Thank you, Garry! We appreciate your review and for choosing Frontier Utilities as your electricity provider. Have a great day!

Andy C on BBB

★★

2 months ago

Very good customer service. I'm very hard on customer service reviews but making it a point to express that my customer service experience was excellent in all areas. Both Agents Diego & Sergio conducted themselves in a manner Management would be pleased about for representing their company proudly.

Business Response:

Hi, Andy thanks so much for taking the time out of your day to review us. We're so glad to hear you had a great experience!

Tim P on BBB

★★

2 months ago

Johnathan was customer friendly and most helpful in switching my service to Frontier Utilities

Business Response:

Thank you, Tim! We appreciate your review and for choosing Frontier Utilities as your electricity provider. Have a great day!

John P on BBB

★★

2 months ago

I did my homework on line, but I wanted to make sure that the change date coincided with my current contract expiration. She was very courteous and answered my question. The enrollment procedure was a little cumbersome and might have been easier on line, but it wasn’t overly difficult.

Business Response:

Thank you, John! We appreciate your review and for choosing Frontier Utilities as your electricity provider. Have a great day!

Cruz S on BBB

★★

2 months ago

Frontier employees gave me a great piece of mind after having a horrible experience with ambitenergy. I would strongly recommend Frontier to everyone. Thank you.

Business Response:

Thank you, Cruz! We appreciate your review and for choosing Frontier Utilities as your electricity provider. Have a great day!