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  1. Houston, TX
  2. Home Services
  3. Home & Garden
  4. Frontier Utilities
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Frontier Utilities

4.9
  • Home Services
  • Houston, TX
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About this business

Home ServicesHome & GardenUtilities

Frontier Utilities is your go-to energy company that provides electricity and natural gas to residential and commercial customers in the Texas and Northeast markets. We distinguish ourselves by supplying our customers with good value and highly personalized service using our proprietary industry-leading technology. The Frontier experience revolves around our commitment to our customers and our communities. We are continuously contributing to the communities we serve. We are actively making positive impacts through several l... read more

Location details

601 Travis Street, Suite 1400, Houston, TX, 77002, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed

Frequently asked questions about Frontier Utilities

How is Frontier Utilities rated?

Frontier Utilities has a 4.9 star rating with 12,543 reviews. 

When is Frontier Utilities open?

Frontier Utilities is closed now. It will open on Friday at 7:00 a.m. 

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Business information

  • 601 Travis Street, Suite 1400, Houston, TX, 77002, United States
  • Request appointment
  • https://www.frontierutilities.com/
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4.912,543 reviews
5
11,665
4
754
3
95
2
0
1
1
28 reviews have no rating
  • Reviews (1,847)
  • google logoGoogle reviews (10,696)
Mindy J's profile image
Mindy J 
on BBB

7 months ago

German is very helpful and professional, excellent customer service, great job ! 

Carol H's profile image
Carol H 
on BBB

7 months ago

I would have preferred just pushing a button but all was good and worth the time to make a switch. Good, good and good. 

Orlando J's profile image
Orlando J 
on BBB

7 months ago

Liza with Frontier Energy made renewal easy. Thanks for all the help. 

Business response:

Thank you, Orlando! We appreciate your review and for choosing Frontier Utilities as your electricity provider. Have a great day! 

Cynthia G's profile image
Cynthia G 
on BBB

7 months ago

It was a good experience. The representative was professional as well as friendly. She made signing on really easy. 

Business response:

Wow! Thank you, Cynthia! We appreciate your review and for choosing Frontier Utilities as your electricity provider. Have a great day! 

Anthony L's profile image
Anthony L 
on BBB

7 months ago

Joshawa was awesome!! Excellent customer service. He was very pleasant and professional!! 

Business response:

Hi, Anthony Thanks so much for taking the time out of your day to review us. We're so glad to hear you had a great experience! 

Garry D's profile image
Garry D 
on BBB

7 months ago

Frontier Utilities LLC are good folks and William made signing up effortless. Thank you. 

Business response:

Wow! Thank you, Garry! We appreciate your review and for choosing Frontier Utilities as your electricity provider. Have a great day! 

Andy C's profile image
Andy C 
on BBB

7 months ago

Very good customer service. I'm very hard on customer service reviews but making it a point to express that my customer service experience was excellent in all areas. Both Agents Diego & Sergio conducted themselves in a manner Management would be pleased about for representing their company proudly. 

Business response:

Hi, Andy thanks so much for taking the time out of your day to review us. We're so glad to hear you had a great experience! 

Tim P's profile image
Tim P 
on BBB

8 months ago

Johnathan was customer friendly and most helpful in switching my service to Frontier Utilities 

Business response:

Thank you, Tim! We appreciate your review and for choosing Frontier Utilities as your electricity provider. Have a great day! 

John P's profile image
John P 
on BBB

8 months ago

I did my homework on line, but I wanted to make sure that the change date coincided with my current contract expiration. She was very courteous and answered my question. The enrollment procedure was a little cumbersome and might have been easier on line, but it wasn’t overly difficult. 

Business response:

Thank you, John! We appreciate your review and for choosing Frontier Utilities as your electricity provider. Have a great day! 

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