Frontier Utilities

Name: Frontier Utilities
Address: 5444 Westheimer Road, Suite 1100, Houston, TX, 77056, US
Telephone: (866) 926-8192
Price range: $$
Rating: 4.9

4.9

★★

4474 reviews

|Home Services|Houston, TX 77056

5444 Westheimer Road, Suite 1100, Houston, TX 77056

(866) 926-8192

https://www.frontierutilities.com/

Home & Garden, Utilities

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About

Who We Are Frontier Utilities is a rapidly growing energy company that provides electricity and natural gas service to residential and commercial customers in Texas and Northeast markets. We distinguish ourselves by supplying our customers with good value and with highly personalized service using our proprietary industry-leading technology. Our company and our outstanding employees are committed to giving back to our communities through charitable giving and volunteerism. As a Frontier Utilities Customer, you’ll receive: ● Flexible billing and payment options: from your desktop or mobile ● A wide range of electricity plans at historically low rates ● The ability to earn unlimited bill

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4.9

★★

4,474 reviews

5★4,161

4★272

3★40

2★0

1★1

3080 Reviews4.9Google
1048 Reviews4.9BirdEye
255 Reviews5.0BBB
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Reviews(1444)

Google Reviews(3080)

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Recommended

Sheila D on BBB

★★

a month ago

Awesome person gave me info I needed for my new service

graciela S on BBB

★★

a month ago

I was very pleased with Juan, he was helpful and answered all my questions. I appreciate his knowledge and taking care of business on setting me up for my new service with Frontier Utilities. Thank you,

Ana P on BBB

★★

a month ago

Juan was very helpful in assisting us to choose a plan that would suit us best. He answered all our questions and even wished me a belated happy birthday. He went over everything of the plan we choose, making sure we didn't have any questions. Very respectful, friendly and helpful, very pleased with his assistance.

Vivian G on BBB

★★

2 months ago

Very helpful. Answered all my questions. Reasonable prices. Would recommend.

Ana G on BBB

★★

2 months ago

I was very pleased with the services Melvin the supervisor provided for me. He guided me step by step on how to fix an early termination fee and how to reinstate my service with Frontier. During these hard and trying times, it is good to know that Frontier Utilities was there to help Me out! Thanks Again Melvin for your awesome service!!

Nanda G on BBB

★★

2 months ago

I signed up for a new connection today with Frontier. The representative that I spoke to was very helpful and informative. She was very polite, friendly and patiently answered all of my questions and made sure that I understood everything about the plan I chose. I was very pleased with the service.

Jenny S on BBB

★★

2 months ago

Wilson was great. He was informative, but he also talked to me like I am a real human being. Rare these days. So I will be starting my electrical services with Frontier Utilities, and I am looking forward to it.

Paul H on BBB

★★

2 months ago

Their actual service is average, although it does seem like the electricity goes out more commonly them I'm used to (reason for four stars). They're good at hiring people who give an effort though in aspect to customer service. I've had the pleasure of speaking with Quinton and Christian and they both went above and beyond. They deserve 5 stars, easy.

Caren C on BBB

★★

3 months ago

The customer service professional was very knowledgeable and informative while setting up my new Account