Frontier Utilities

4.9

★★

3230 reviews

|Home Services|Houston, TX 77056

5444 Westheimer Road, Suite 1100, Houston, TX 77056

(866) 926-8192

http://www.frontierutilities.com/

Home & Garden, Utilities

Open now:7:00 am - 6:00 pm

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About

Who We Are Frontier Utilities is a rapidly growing energy company that provides electricity and natural gas service to residential and commercial customers in Texas and Northeast markets. We distinguish ourselves by supplying our customers with good value and with highly personalized service using our proprietary industry-leading technology. Our company and our outstanding employees are committed to giving back to our communities through charitable giving and volunteerism. As a Frontier Utilities Customer, you’ll receive: ● Flexible billing and payment options: from your desktop or mobile ● A wide range of electricity plans at historically low rates ● The ability to earn unlimited bill

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★★

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28 reviews have no rating

1948 Reviews4.9Google
1062 Reviews4.9BirdEye
183 Reviews5.0BBB
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Reviews(1351)

Google Reviews(1948)

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Recommended

Brian on BBB

★★

a month ago

The representative was professional

Amy on BBB

★★

a month ago

The representative was knowledgeable, thorough, and took the time to inquire about my past usage in order to recommend the most cost effective plan. When I had to call back to confirm I would be switching to their energy services the representative had a direct call back number and was available. Rates are very competitive and some of the lowest in the market right now and they offer 12 month fixed plans versus just 24 month fixed plans! They also have paperless online billing and do not charge for credit card payments.

Chet B on BBB

★★

a month ago

Customer service representative was informative and made the process real easy.
So far, good
**** *.

Marcus W on BBB

★★

a month ago

Excellent customer service. Had a very pleasant experience

David E on BBB

★★

a month ago

Signing up couldn't have been easier. The plan was clearly explained. Customer support was knowledgeable about plans, sign up was quick and set up service same day.

Ilene K on BBB

★★

a month ago

Very helpful!

Stephen E. on BBB

★★

a month ago

I believe the young lady name is Elsa. She did an amazing job of explaining the Frontier No Hidden Fees 12 plan and average monthly payment based on the lower usage rates. She provided a clear, understandable answer to my questions and made me feel good about starting new service. She made me aware of the delay of service due to a pending tenant move out date, which provided a clear understanding of my start date for service. I feel confident that she provided me with a superior customer service experience!!

Linda J on BBB

★★

a month ago

Wonderful customer service. Problem solved in minutes. Electric billing has been amazing after changing to Frontier Utilities.

Jeff M on BBB

★★

2 months ago

The agent was helpful, but the website didn't allow me to finish the online sign-up. Just locked up for no reason.