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Fyda Freightliner Western Star Zanesville
- Trailer Dealers
- Zanesville, OH
About this business
Location details
5005 E Pike, Zanesville, OH, 43701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 6:00 p.m. | |
| Tue | 5:00 a.m. to 6:00 p.m. | |
| Wed | 5:00 a.m. to 6:00 p.m. | |
| Thu | 5:00 a.m. to 6:00 p.m. | |
| Fri | 5:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
The service dept was great. They got me in and were able to diagnose thing. The parts that were needed were rushed in and available the next day. I will definitely continue to go here for my service.
Business response:
Hi, Eric. Thanks for taking the time to share your positive experience. We truly appreciate it!
Great communication from start to finish. The staff were very friendly and helpful.
Business response:
Hi, Shaun. We are thrilled to learn that you had a positive experience with us! Thank you for taking the time to share it!
Everyone was very helpful and made us feel welcome and helped us out with whatever we needed.
Business response:
Hi, Lovelady. Your feedback is highly appreciated. Thank you for the review!
Everyone was courteous, professional, and helpful. The service manager carefully listened to the symptoms I described. He was reassuring, as well as the other staff. They all kept us updated very well. We were very pleased with our total experience. The technician quickly diagnosed and fixed our issue. We are very grateful.
Business response:
Hi, David. We appreciate the kind words and are glad we could provide you with a positive experience!
Positive experience, service was performed in a timely manner.
Business response:
Hi, Paul. We are thrilled to learn that you had a positive experience with us! Thank you for taking the time to share it!
Quick, kept me informed of the issues.
Business response:
Hi, Anthony. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fyda of Zanesville was great to work with. Took care of my complex service needs and the staff was amazing.
Business response:
We appreciate your positive feedback, Chase! It's fantastic to hear that our staff provided excellent service and met your complex needs. Thank you for choosing us!
Stop over charge the customer, for your job,I don't recommend this shop,they take to long, to get the work done.
Business response:
We’re sorry to hear that you were not satisfied with your experience. Our team completed the work on your truck the same day it arrived. During the repair, we discovered that the customer-supplied replacement part was incorrect after the original component had already been removed. This required our technicians to reinstall the original part, and the labor charged reflected the time spent completing that work. We work hard to provide timely service while keeping our labor rates and parts pricing competitive. Please reach ou... read more
OVERCHARGE
Business response:
Mucahit, I'm sorry you feel you were overcharged for all the work we performed on your truck. We strive to keep our rates & parts pricing competitive. Please call me so we can discuss this further. Thank you, Aaron Paisley Service Manager 740-487-1730
Frequently asked questions about Fyda Freightliner Western Star Zanesville
How is Fyda Freightliner Western Star Zanesville rated?
Fyda Freightliner Western Star Zanesville has a 4.4 star rating with 385 reviews.
When is Fyda Freightliner Western Star Zanesville open?
Fyda Freightliner Western Star Zanesville is closed now. It will open at 5:00 a.m.