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Gary's Wine & Marketplace
- Beer, Wine & Spirits
- Bernardsville, NJ
About this business
Location details
100 Morristown Road, Bernardsville, NJ, 07924, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
Gary’s is far and away the best wine store around. They have an incredible selection and the most helpful staff.
Business response:
Thank you so much for your kind words, Cheryl. We appreciate you taking the time out to share your experience with us. Cheers, The Gary's Wine Team
Always a good experience at Gary's, great cheese, helpful employees.
Business response:
Catherine, Thank you so much for your kind words! We appreciate you taking the time out to share your thoughts with us. Cheers, The Gary's Team
Always a pleasure with everyone in the store. Tim in the beer department was excellent as usual. Great recommendations. Knows what I like and thinks to make suggestions for anything new that comes in.
they want to hard sell but can’t deliver on back office fulfillment/operations. website is difficult to use, staff isn’t knowledgeable about current promotions and operations and i’m mislead on availability of online orders. Gary’s is a shit-show. i don’t recommend doing business with them.
Business response:
Hi Frank, Thank you for reaching out and sharing your feedback. We apologize if this wasn’t clear when you placed your order. Typically, the product's availability date is listed in the description on our website for items that are Pre-arrival or on special order. But we understand how it can be easily missed. Please know that your feedback will be shared with management so we can review and improve our service. We sincerely apologize for the inconvenience.
I just spent $110 for 4 tiny bottles wine. I don't order wine online very often, so I went back to the website and didn't see any notes saying 'this is a half a bottle of wine' or 'there are multiple sizes, this is the small one' or an image indicating the size isn't normal (like other wine websites do). Just a picture that shows a bottle that appears full-size, and in black text in the corner a number of milliliters (no idea how many milliliters are in a normal bottle of wine). Thinking this must be a reputable company, I... read more
Business response:
Hi Ethan, Thank you for your recent feedback, and I sincerely apologize for the trouble this experience caused. I followed up with you via email on this matter. Please note that the size of the item (375 ML) was displayed twice on the product page. Based on your feedback regarding your confusion on the difference between a 750ML wine and a 375ML wine, we have asked our ecommerce website provider to explore adding an extra step at checkout, such as: “Some of your bottles are not full-size 750ML bottles. Please review sizes ... read more
Employees are not nice and inviting. No one says hi or ask to help. Whole lot of employees around though. Prices high too. If I had other choice I would go elsewhere.
Business response:
We apologize for the negative experience you had at our store, Cindy. We appreciate your feedback and will address the issue with our employees to ensure a more welcoming atmosphere. Regarding our prices, we strive to offer a wide selection of quality products at competitive prices. If you have any further concerns, please don't hesitate to contact us at (908) 766-6699.
Madison is a far better store than Bernardsville. The quality and knowledges of Madison crushes Bernardsville. Rich is awesome. Id love to see him or the equivalent in Bernardsville.
I didn't get the next day pick up as the text message suggested. I texted a query after lunch the following day and around 4:00 I received a call saying that there was a problem with my order and some items were not available. That's life these days. When ready, pick-up went smoothly.
Website pictures for products not complete. Talked to a rep and resolved issue. Got all and everything ok.
Frequently asked questions about Gary's Wine & Marketplace
How is Gary's Wine & Marketplace rated?
Gary's Wine & Marketplace has a 4.7 star rating with 1,320 reviews.
When is Gary's Wine & Marketplace open?
Gary's Wine & Marketplace is open now. It will close at 9:00 p.m.