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Gary's Wine & Marketplace
- Beer, Wine & Spirits
- Bernardsville, NJ
About this business
Location details
100 Morristown Road, Bernardsville, NJ, 07924, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
I just spent $110 for 4 tiny bottles wine. I don't order wine online very often, so I went back to the website and didn't see any notes saying 'this is a half a bottle of wine' or 'there are multiple sizes, this is the small one' or an image indicating the size isn't normal (like other wine websites do). Just a picture that shows a bottle that appears full-size, and in black text in the corner a number of milliliters (no idea how many milliliters are in a normal bottle of wine). Thinking this must be a reputable company, I... read more
Business response:
Hi Ethan, Thank you for your recent feedback, and I sincerely apologize for the trouble this experience caused. I followed up with you via email on this matter. Please note that the size of the item (375 ML) was displayed twice on the product page. Based on your feedback regarding your confusion on the difference between a 750ML wine and a 375ML wine, we have asked our ecommerce website provider to explore adding an extra step at checkout, such as: “Some of your bottles are not full-size 750ML bottles. Please review sizes ... read more
Employees are not nice and inviting. No one says hi or ask to help. Whole lot of employees around though. Prices high too. If I had other choice I would go elsewhere.
Business response:
We apologize for the negative experience you had at our store, Cindy. We appreciate your feedback and will address the issue with our employees to ensure a more welcoming atmosphere. Regarding our prices, we strive to offer a wide selection of quality products at competitive prices. If you have any further concerns, please don't hesitate to contact us at (908) 766-6699.
Madison is a far better store than Bernardsville. The quality and knowledges of Madison crushes Bernardsville. Rich is awesome. Id love to see him or the equivalent in Bernardsville.
I didn't get the next day pick up as the text message suggested. I texted a query after lunch the following day and around 4:00 I received a call saying that there was a problem with my order and some items were not available. That's life these days. When ready, pick-up went smoothly.
Website pictures for products not complete. Talked to a rep and resolved issue. Got all and everything ok.
Although I didn't need assistance, I was reviewing Italian wine selection for approximately 10-15 minutes and no one asked if I needed any help.
I have to go through the ritual of giving you my phone number every time I check out (Gary’s club) but there don’t seem to be any benefits. What’s the benefit to the customer of the extra hassle every time you make a purchase??
Frequently asked questions about Gary's Wine & Marketplace
How is Gary's Wine & Marketplace rated?
Gary's Wine & Marketplace has a 4.7 star rating with 1,266 reviews.
When is Gary's Wine & Marketplace open?
Gary's Wine & Marketplace is closed now. It will open at 9:00 a.m.