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Genesis Counseling Center
- Counseling & Mental Health
- Chesapeake, VA
About this business
Location details
638 Independence Pkwy, #240, Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm very comfortable
Business response:
Thank you for sharing your comfort with our services. We're glad you feel at ease here.
Very personable and spiritual counseling! I would highly recommend Genesis for health and well being.
Business response:
We are thrilled to hear about your positive experience with our personable and spiritual counseling approach. Thank you for recommending us.
I was very comfortable talking to Mr. Hall He listened to how I was feeling.
Business response:
Thank you for sharing your positive experience. We're glad you felt comfortable and heard during your visit. We are here to listen and help!
My counselor is very patient and caring. Also the techniques given is very helpful.
Business response:
Thank you for taking the time to share your experience. We're grateful our counselor's patient, caring approach and helpful techniques are supporting you.
You were great very understanding and kind my phone messed up several times you went out of your way to help me. Thank you.
Business response:
We deeply cherish your kind words about our understanding approach and technical support during your phone difficulties. Glad we were able to help!
Very patient, will always come here for my needs
Business response:
We are grateful to hear you find us patient. Thank you for choosing us for your mental health needs.
Comfortable setting Friendly and accommodating staff Clean and quiet Perceptive and intuitive counselor
Business response:
We are delighted to hear about your positive experience with our comfortable setting, friendly staff, and perceptive counselor!
Office Staff can make or break a practice and though my experience with the clinician is great, I would never recommend this practice to anyone seeking to become a new client. Both in trying to get established following my clinician from a different practice to trying to get billing and insurace correct to how the front desk staff have handled interactions, everything has been an annoyance and hassle and much harder than it should have to be. Difficult office staff and policies are an impediment to accessing care and I would... read more
Business response:
We understand your frustration with office staff interactions and billing issues. It is our understanding that our Director of Operations has been in contact. If you would like to contact him directly, he can be reached at 757-827-7707 ext. 1225. We are here to help and wish to regain your trust.
0 out of 10. Calls go directly to call center. No one returns messages. Very disappointed.
Business response:
Good morning. We are sorry to hear about your disappointing experience. We apologize for any inconvenience caused by calls going directly to our call center and for the lack of response to your messages. Please know our admin offices are staffed 9-5 Monday through Friday and we work hard to answer as many calls as possible. If you receive our voicemail. please leave a message and your call will be returned the same day. As we were closed for Labor Day, today will be a busy day in our office both answering calls and returni... read more
Frequently asked questions about Genesis Counseling Center
How is Genesis Counseling Center rated?
Genesis Counseling Center has a 4.5 star rating with 204 reviews.
When is Genesis Counseling Center open?
Genesis Counseling Center is open now. It will close at 5:00 p.m.