Gentle Dental Clackamas

Smith Q. J. 

on Yelp

2 years ago

You provide an expensive service (braces) that is generally for children, who are in school, yet you close at 4pm (y'all should be open till 7pm, so they don't have to miss school every month). Also generally when you are doing monthly checkups (paid for in advance) you should have an availability that isn't a month out. If you had more staff and weren't only open four days a week till 4pm (one day a week at the Woodstock location), this wouldn't be an issue. Stop being greedy and hire more folks. 

Mandy O. 

on Yelp

3 years ago

this rating is for one of the assistants treatment of me, Nicole. everyone else was kind, and I do recommend Kim Erickson as a surgeon. Clackamas lied to me and said the dr didnt perform a sinus closure they charged 1k for- and 5 days later I finally got a call back telling me they did do it, just "Oops said the wrong thing-make sure you're following the instructions we gave". I called and was just talked over top of by the assistant who had lied, couldn't finish my sentence before she just denied it being her fault. Like... read more

Cristina M. 

on Yelp

3 years ago

Just do yourself a favor and don't, there's too many options to settle and be disrespected. Dental staff is great. Office staff should take a few lessons on customer service. 

Stacy J. 

on Yelp

4 years ago

It's looks like once upon a time this place might have been ok to receive care from. In the decades of dental care I have received I have never been treated as if I am not a 40 plus year old woman who knows when she's getting ripped off. I went in for a simple cleaning (of which I never received and best believe I will be fine combing my insurance invoice to make sure I was not charged for it) and xrays to be told I needed a deep cleaning because my numbers were high. Now if I were not someone who has been in periodonta... read more

Nat P. 

on Yelp

5 years ago

DO NOT GO HERE!! I scheduled an appointment here to get a dead tooth removed that was giving me sharp pains in my head and they took my X-rays and confirmed the dead tooth with me and scheduled a day to come back and get it removed. When I came back they gave me laughing gas and after I was finished I realized they pulled the WRONG tooth! They cut into my gums and pulled one of my wisdom teeth out without my knowledge. I informed the manager and she denied it all and claimed I made an appointment to get my wisdom teeth remo... read more

Tasha B. 

on Yelp

5 years ago

"Gentle" is really ironic considering the lack of empathy and rough handling. You know its terrible when their orthodontist is literally being passive aggressive and condescending to their own staff. Don't think you'll be treated any better. Avoid at all costs. 

Angela H. 

on Yelp

6 years ago

I gave this office one star because they actually performed the services we paid for. They didn't do anything else to show kindness or comfort. Both of my sons had their wisdom teeth out on the same day. The office staff told me 3 people were too many to wait together in the waiting room due to covid restrictions, but we could wait out in the mall. We sat out there for 3 hours total and the waiting room was empty most of the time. While we waited one of the doctors came and went from the office multiple times with no mask on... read more

Qween Q. 

on Yelp

6 years ago

The staff and dental assistants at this location get 5 stars - but do NOT allow Dr. Grasvik to work on your teeth! He is not following CDC guidelines for Covid-19. He didn't wear a mask during most of my visit, and mocked me for not wanting to shake hands! He bragged about how quick he worked, but my mouth feels like it was in a foxhole. Again, every other person in that office was super careful and helpful! Just avoid Dr. Grasvik. 

Randy K. 

on Yelp

9 years ago

If you have good insurance and are looking to be ripped off, then this is the place for you. They will "sell" you, from all possible angles, what your insurance will pay for. Needless to say, if you have a credit with them, you'll be the last to know and they'll be the first to sign you up for more service so your credit can be depleted. They don't pay attention to your history and will convince you that a particular treatment is needed because it's covered by your insurance. Won't be going back to this place.