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Gentle Dental Coal Creek
- Dentists
- Newcastle, WA
About this business
Location details
6935 Coal Creek Parkway SE, Newcastle, WA, 98059, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Had my first visit to Gentle Dental a few weeks back for a regular check up and cleaning. I had been to multiple other dental clinics prior to this and always left unsatisfied for a variety of reasons; whether it was a lack of caring from the staff, not accepting my insurance, etc. This was NOT the case with Gentle Dental! From the moment I walked in the door to the moment I left, the staff was attentive, kind, and informative with any questions I had. All three staff members that I interacted with (Hannah, Dr. Z, and ... read more
Business response:
Dear Chris H., Thank you for taking the time to post your kind words about our staff. We are excited to share this with the team. At, Gentle Dental Gentle Dental, it means a lot to us to know you had a great experience and we look forward to seeing you on your next visit.
- Professional and very friendly team. - Very clean place and the waiting area also have an assortment of beverages available. - The bathroom is very clean and have packaged toothbrush and mouth rinse for you to use. - I usually schedule for early mornings and if its not busy they even see me 5-10 minutes early. I have always been skeptical of dentists all my life from horror stories and inconsistency in previous experiences, however, Dr. Vach is amazing. Super friendly and professional. She made me feel very comfortable ev... read more
Had my first appointment a few weeks ago and enjoyed it. They took full mouth x-rays, explained what they were seeing, and recommended some minor work to prevent future cavities. Cleaning was quick and thorough and I was able to get my follow up appointment scheduled in a timely manner for the touch up work. Great team, great service. Glad they're so close!
I recently moved back to the Eastside and was having trouble with root canal work done by a different dental office. Since the new Gentle Dental office had recently opened in my neighborhood I decided to give them a try. I'm very glad I did. Hannah was able to get me in very quickly, and Dr. Vach did an excellent job figuring out the problem and what needed to happen to get me back to 100%. As someone who works in Customer Service I have very high expectations for the level of service I receive for my money. Hannah, Dea... read more
Such a wonderful experience. Dr. Vach is amazing. She is so knowledgeable and explains everything so well. On top of that she is so nice! Just the best dental experience I have ever had. I won't go anywhere else from now on.
This place is very professional and clean. We felt welcome right away and was addressed very nicely when we walked into the door. Our wait in the lobby was very short and we were greeted kindly by the dental hygienist. She took very good care of us. Dr.Vach was our dentist and she was excellent. From speaking with her you could tell she was very well versed and competent in the field of dentistry. Definitely would have my family and friends come visit the Coal Creek Gentle Dental!
Avoid at all costs, even if they are in network with your plan. I almost never do reviews but this place is poorly run. My son needed a perio procedure. I called to schedule and ask about cost with my insurance-I was told it was covered. They send me a bill?? Scheduled the procedure and day before procedure (which we planned around my son's college schedule) they call to cancel procedure and tell me doc will call me back. A month later and still no call with me emailing the clinic and calling many times. This pl... read more
Still terrible. Not sure who employed the lady at the front desk, but I'm assuming she has some kind of pull or is doing someone some kind of "favors" to still be employed. She is extremely rude, and unprofessional. There was an outage, and it is one of the hottest summer days, and there was no eagerness for her to turn on the AC after asking her multiple times. I was completely ignored and she sat at her desk and text on her phone, put lotion on, pretended to be on her work phone. Dental matters are pretty serious and it t... read more
They made an appointment for 1:00 pm on a Monday. When I got there at 12:45 as they requested the office was closed. I waited around until 1:15 then gave up. Not very professional
Frequently asked questions about Gentle Dental Coal Creek
How is Gentle Dental Coal Creek rated?
Gentle Dental Coal Creek has a 4.2 star rating with 197 reviews.
When is Gentle Dental Coal Creek open?
Gentle Dental Coal Creek is closed now. It will open tomorrow at 8:00 a.m.