Gentle Dental Redmond Oregon

Kinzy F. 

on Yelp

6 months ago

Twice now I've had an appointment and I got a confirmation the day before. I drive from bend wasting my time and my gas and there is no appointment. They didn't call to let me know anything. That's the hygienist that I'm scheduled with is no longer here. How is that my problem? They should have called and scheduled me with the new one. I have had it with this place. And I also do not like the new doctor. I am absolutely done with this place. Just for anyone else looking for a dentist these are not all the problems I've had ... read more

Dave M. 

on Yelp

7 months ago

Like other reviewers say, they canceled appointment at the last minute. After waiting 4 months for an appointment they called 3 hours before the appointment to reschedule. They offered another appointment another FOUR months wait! Total unprofessional business. 

Sunni M. 

on Yelp

10 months ago

The worst dental office! very unprofessional Customer service does not exist. I waited months to get in had 5 appointments scheduled only got to go to 3 . 1 for X-rays first visit. The other two I had teeth pulled to work towards getting my smile back. Both visits I got severe infections in my jaws the second one I couldn't open my mouth for over a week. Now I have a part of tooth coming out in the roof of my mouth. Through all this they cancelled two of my appointments due to no providers in office . The dentist I was see... read more

Joshua L. 

on Yelp

a year ago

I had an appointment set for 2 1/2 months. The appointment was for Tuesday morning August 5th. Today they called and told me because of a scheduling issue I have to have my appointment moved to the middle of October. Terrible customer service and no care for their customers time or health 

Kelly F. 

on Yelp

2 years ago

I told the redmond dentist I had pain in my teeth, pointed out where the pain was and he put medicine in the gums and told me to come on for another appointment to get a filling. The medicine was supposed to help with the pain. The medicine didn't help. I came in for my filling and he decided the area I pointed to was a different area, the assistant was argumentative and when I asserted where the pain was the dentist decided not to do anything because of the "vibe" whatever that means. I'm very dissatisfied and still in pain... read more

Allen S. 

on Yelp

3 years ago

My wife was sent to this office from Bend office for consultation/tooth extraction. She was on antibiotics for infection from the loose tooth. We drove (50 miles) on the appointment day. We got to the office only to find out the doctor was out sick. They did text us during the drive but I don't answer phone while driving. They said it will be another 3 weeks for the consultation and don't have any opening for tooth extraction until January. We said this was unacceptable due to the infection. The office people were not sympat... read more