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Gentle Dental Tempe
- Dentists
- Tempe, AZ
About this business
Location details
3136 South McClintock Drive, Suite 1, Tempe, AZ, 85282, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Its hit or miss with this place. Sometimes I am really impressed with the Dentists, hygienist and techs, sometime not. There's one front desk gal that needs to retire. She is snippy, unfriendly and argumentative. Short red hair. A couple of times they have added charges to my bill after I had already paid over 3K. (They said insurance didn't cover as much as they hoped.) I find this confusing and disappointing. 5 months later they did it again. That's it!! I will not be going back. I am left with a denture that I cannot wea... read more
I tried to get a quote for both arches of implants but after 4 phone calls I was told that I need to come in again . It took almost 2weeks of calls before the rude lady told me that if I wanted to make an appointment to stop the back and forth that I should do it now . The doctors and employees don't communicate with each other and that's worrisome when you are getting major work done !
The front desk staff at this location are pretty rude and unhelpful. I've been coming here for over a year, and now that my treatment plan is over I will not be coming back. Every time I walk in I have to stand there for 5-10 minutes waiting for someone to acknowledge me and to check in, even if they saw me walk in the door. They just look at their computers and if you try to walk up to talk to them you get a snippy, "I'm working on something right now, it'll be a minute." Which is totally fine if they need more time or are ... read more
Coming from someone who works check in at a dermatology office...The staff completely ignored me for 3-5 minutes when I arrived and didn't greet me or say we will be with you soon. I filled out my paperwork and turned it in to be informed they were on hold with my insurance. I continued to sit and wait in their lobby for 40 minutes to the point where my 1:00 appointment was now starting at 2:00. They made no effort to communicate any other options or seem concerned for their schedule or mine for that matter. I requested to r... read more
Went in for a cleaning/xrays/exam. Waited 30 mins to be seen, and got short, unfriendly answers when I had questions about my treatment plan. Next, after a quick cleaning and X-rays, they told me the doctor said he had no idea how long I'd have to wait. The assistant said the dentist can just review my X-rays in place of an exam, and then he'll just call me if there are any issues. Great! I go to leave, then the front desk says because I canceled my exam, I have to come back, which was confusing. I tried explaining what ... read more
My mother went here for a root canal, after we went to another office to get the crown done we were told that the decay went below the bone and should have been extracted. The endodontist at this location should have known this or mentioned this so we could have known all our options before paying $1000, after insurance. They seem to just want money instead of doing the most ethical treatment for a patient. Also he just did the root canal and didn't even clean out the decay. If he would have removed the decay as well he prob... read more
I came in for a tooth extraction. It's going on two months I'm still in pain. I have insurance they want to upsell me. When I question the practice... I get threatened to hang up or no service by Blake... still waiting now 7/18 the soonest I can get in. And have another consultation... to ask about the tooth I want removed.
The prosthedontist and his assistant were very nice. However reline on my dentures is so bad. the top plate is crooked, one side hang lower than the other. the bite is off, I can no longer bite through a simple sandwich or burger and chewing is not good. I was better off before the reline. now I'll probably have to spend money for brand new dentures, but I don't know where to go.
Beware! They "pad" the bill thru your dental Ins and tell you it is no charge for office visit and exam (unless you read the small print, when you sign in for your appointment) they do bill your insurance company for oral exam and never touch your mouth or even look in your mouth. You won't realize it until you get your explanation of benefits from your insurance company They do un-needed x-rays The dentures they make are sub- par and ill fitting. No complaints with Dr.Cullem as he repaired my broken denture (the denture... read more
Frequently asked questions about Gentle Dental Tempe
How is Gentle Dental Tempe rated?
Gentle Dental Tempe has a 4.2 star rating with 1,161 reviews.
When is Gentle Dental Tempe open?
Gentle Dental Tempe is open now. It will close at 4:00 p.m.