This profile has been claimed by the business owner or representative.
Glo Tanning
- Tanning
- Denton, TX
About this business
Location details
2215 South Loop 288, Suite 320, Denton, TX, 76205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
God forbid there's an issue with your account that Glo screwed up to begin with. A month ago a simple change was made and I'm still dealing with it. Took 40 minutes to fix a simple error the Rockwall location created and still changed additional $$ for their mess up. These ladies in Denton seriously lack customer service skills and find the frustration funny.
Business response:
Hi Jane! We’re truly sorry to hear about your experience. It’s never our intention to cause frustration, and we apologize for any inconvenience you encountered. We understand how important great service is and are always looking for ways to improve. Your feedback has been shared with our team so we can do better moving forward. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a better experience in the future.
Horrible service, my girlfriend went in for a coupon for a free tan and they made her buy lotion, and goggles which totaled about $20. She got 5 minutes and they told her that she couldn't do anymore. The lady at the front desk had an upset tone and was very unfriendly and not welcoming
Business response:
Hi Ryan, We’re very sorry to hear about your girlfriend’s recent experience, and we truly appreciate you bringing this to our attention. That’s certainly not the level of service we aim to provide at Glo Tanning, and we sincerely apologize for any frustration caused. We’d like the opportunity to look into this situation further so we can make things right. Please feel free to give us a call at 479-966-4977 or email us at hello@glotanning.com—we’re more than happy to help and accommodate in any way we can. Your feedback i... read more
Frequently asked questions about Glo Tanning
How is Glo Tanning rated?
Glo Tanning has a 3.9 star rating with 28 reviews.
When is Glo Tanning open?
Glo Tanning is closed now. It will open at 9:00 a.m.