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Glo Tanning
- Tanning
- Saint Charles, MO
About this business
Location details
1083 Regency Pkwy, Saint Charles, MO, 63303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Staff is nice, place is clean. Wish they offered just spray packages, as i don't like to use sun beds.
Business response:
Thank you for taking the time to share your experience with us, Melanie. We always want to deliver a 5-star experience and we're sorry that this wasn't the case during your visit. We will bring your feedback to our team right away so they can make any necessary adjustments. I am happy you chose Glo Tanning and appreciate you being honest about your experience. Thank you for being such a valuable client!
Went for a spray tan, it was great! Beautiful place and very kind and knowledgeable staff!
What a great place! Would give it six stars if I could. Wife and I wanted to pre-tan before a recent vacation and this place did an amazing job! Also have red-light therapy as well as hydration and heat therapies. I/we highly recommend Glo Tanning (and Wellness). Staff is very knowledgeable and friendly
Business response:
Hi Erik, thank you for taking the time to leave this review. We're so glad to hear that your experience with us was a positive one! I've shared with our team and they appreciate hearing from happy clients like yourself. Thank you again for choosing Glo Tanning - we look forward to seeing you soon!
Love the tanning beds- they are absolutely the best! Just the right amount of color with no burn. Staff is knowledgeable and friendly. This isn't just for tanning....it's all around skin wellness.
Business response:
Thank you for the 5-star review, Barb! We are so happy to hear that our team was able to provide you with a positive experience. Thank you for choosing Glo and we look forward to seeing you again soon!
They finally refunded my money after 10 days of dealing with this Unfortunate this has left me with a unpleasant feeling
Business response:
Hi James, We are truly sorry to hear about the charges on your account and understand how concerning this can be. We would be more than happy to assist you in reviewing your account to ensure that everything is in order. We see that you've already reached out to our guest services team, and to help us expedite the process, could you kindly provide your full name and email address? This will allow us to verify your account and review the status of your refund request promptly. Please feel free to send the requested details,... read more
Had a bad experience with the massage chair. Stopped the service immediately and they didn't offer as another service in its place. Not the most customer service minded employees. Cancelled membership.
Gracie was wonderful. On my second visit, when i decided to buy a membership, I was surprised when a manager told me they could not sign me up "and" give Gracie credit for the sale. Since 1989, my income has been derived by commissions from selling products. I was not going to allow anyone to get the commission from my membership except for Gracie. I was shocked a manager could not make this happen. Another issue with GLO is that we can NOT call the store. All calls go to a national call center. I had to keep drivi... read more
Business response:
Thank you for sharing your experience, and we apologize for any inconvenience you faced. We appreciate your loyalty and understand your concern regarding commission attribution. We'll address this internally to ensure a smoother process in the future. We value your feedback and hope to provide you with a more seamless experience on your next visit.
A little background history first. I was a member of TanCo for years. I would buy a package, start tanning in the spring to get a good base tan, then freeze my membership. The company would debit my account $5 a month until I would unfreeze. I would be able to use the debited money toward products. I had banked 40+tans that I could use for whatever level bed. If I didn't want to pay the monthly fee, I could tan still but they would debit me two tans for each time I came to tan instead of one. I hadn't been in since before ... read more
Around a month ago, I planned on purchasing a membership for one month. I was given options of several different packages. They had told me that the 3 month package was a better route then the 1 month package. They said I would be able to pay for 3 months upfront but freeze the remaining two months for whenever I decided to come back. Several times before selecting this option, I said "Are you sure I can freeze this whenever I want?". Their response was "Yes". I did a month of tanning in February and called March 2nd to free... read more
Frequently asked questions about Glo Tanning
How is Glo Tanning rated?
Glo Tanning has a 4.5 star rating with 248 reviews.
When is Glo Tanning open?
Glo Tanning is open now. It will close at 9:00 p.m.