Glo Tanning

D B. 

on Yelp

2 years ago

Gracie was wonderful. On my second visit, when i decided to buy a membership, I was surprised when a manager told me they could not sign me up "and" give Gracie credit for the sale. Since 1989, my income has been derived by commissions from selling products. I was not going to allow anyone to get the commission from my membership except for Gracie. I was shocked a manager could not make this happen. Another issue with GLO is that we can NOT call the store. All calls go to a national call center. I had to keep drivi... read more

Move It Or Loose It M. 

on Yelp

3 years ago

As an avid spray tanner, Glo really appealed to me with there unlimited spray package. When they work, yes "They" there are 2, they are GREAT! But more often than not, they are constantly out of order, under maintenance, waiting for a part, etc. It's very frustrating. Especially when the employees act annoyed when you inquire on how long they will be down. Or when they tell you to go to there next closest location which is 30 to 40 minutes away. Ha! Yeah okay! It makes me sad to write this, but come on Glo Do better 

Jill H. 

on Yelp

3 years ago

A little background history first. I was a member of TanCo for years. I would buy a package, start tanning in the spring to get a good base tan, then freeze my membership. The company would debit my account $5 a month until I would unfreeze. I would be able to use the debited money toward products. I had banked 40+tans that I could use for whatever level bed. If I didn't want to pay the monthly fee, I could tan still but they would debit me two tans for each time I came to tan instead of one. I hadn't been in since before ... read more

Shelby H. 

on Yelp

3 years ago

Around a month ago, I planned on purchasing a membership for one month. I was given options of several different packages. They had told me that the 3 month package was a better route then the 1 month package. They said I would be able to pay for 3 months upfront but freeze the remaining two months for whenever I decided to come back. Several times before selecting this option, I said "Are you sure I can freeze this whenever I want?". Their response was "Yes". I did a month of tanning in February and called March 2nd to free... read more

Abbey C. 

on Yelp

3 years ago

Save your time and your money, the attitudes of these employees is unreal. Customer service is not their forte. If you politely turn down a membership the 7 million times they try to sell you on it your experience goes from average to borderline bully. Employee actually eyed me and laughed as I walked out ... are we in high school? Last I checked I'm a grown woman and paying customer. If you want to act like a child maybe you shouldn't work in customer service. UPDATE: I have now been contacted twice to remove my review so ... read more