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Glo Tanning
- Tanning
- Fort Worth, TX
About this business
Location details
3400 TX-114, Ste 110, Fort Worth, TX, 76177, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I love Glo tanning but I'm kinda disappointed to hear that the same staff from Roanoke will be working the new champions one. The Roanoke location was my last choice but it was the closest to my house. Like other reviews you have to say no thank you several times before the sale pitch on lotion ends. I also get told they prefer me tan for sometimes 5 or just 6 minutes in a 12 minute bed. I come here once a week on average, I'm not pale, I filled out the paperwork in the beginning that says I never burn, yet one of the brunet... read more
Business response:
Hi Jennifer, Thank you for sharing your feedback. We’re glad to hear you enjoy the variety of beds and services we offer and find value in your membership. We also appreciate your honesty about your experiences with upselling and session recommendations—your comfort and satisfaction are very important to us. We understand that everyone’s tanning needs are different, and we encourage our team to always prioritize what’s best for each client’s skin type and preferences. We’ll share your feedback with the Champions location t... read more
Very frustrated! I went to the Roanoke location on Monday the 9th and signed up. I was highly pressured to purchase their very expensive lotions and had to say no Thank you about 5 times. I mentioned that I drive far to come here and then I was informed that a new location was opening closer to my home in Northlake the following Saturday... however they did not mention this location was closing or that I would be cheated out of the rest of that week as they moved on Wednesday and was closed Wed-Friday. I encounter many p... read more
Business response:
Hi Ashlyn, We apologize for any inconvenience. We want to make sure that every visit leaves our clients happy and relaxed. We’d love to assist you, but we were unable to locate an account under your name. To better understand and resolve this issue, please contact us at hello@glotanning.com so we can investigate further. We are committed to making this right and look forward to hearing from you soon.
DO NOT GET A MEMBERSHIP!! I've been going to glo tanning for over a year with a membership and decided to FINALLY cancel after so many problems. I was charged multiple times at the Tyler tx location...I've never been to Tyler tx in my life, I've called glo tanning everytime this has happened just to be told that they will refund and make note on my account to check idenity and then get another charge just a couple weeks later from Tyler again. I have been told that I hadn't payed for my membership multiple times when it is a... read more
Business response:
Hi Tori, Thank you for giving us the opportunity to resolve the issue. We truly appreciate your patience and understanding throughout this process. We’re sincerely sorry for the frustration and confusion you experienced — that’s not the level of service we strive to provide. We’ve taken your concerns seriously and have conducted a full review to ensure your account is now properly handled. We hope you’re satisfied with the resolution provided, and we’re here for any further assistance you might need. Your feedback helps u... read more
Don't join! Long waits and broken equipment. In addition, trying to cancel your membership is a struggle and to do so you must jump through hoops. Sent an email and asked for my membership to be canceled. They disregarded email and want to charge me for September. They demand that you call Guest Services. Person I spoke to in Guest Services was rude and refused to let me talk to a Supervisor. Unethical business practices.
Business response:
Hi Cristy, thank you so much for your feedback. I am so sorry that we didn't provide a 5-star experience for you. We do want to make canceling a simple process and only request a quick phone call to take care of it. Per your request by email, I have responded there to resolve this concern and get any additional feedback that you have! I look forward to hearing back from you! Thank you!
Never again. Smells like they mopped the floors with dirty dish water. The owner was nice enough I guess, but she wreaked of cigarette smoke. Their tanning beds are dated, near antiquated. Don't know who the skin care girl is; tried scheduling with her a few times for some skin care services, but she was very flakey. I won't be back. There are way better places to go.
Frequently asked questions about Glo Tanning
How is Glo Tanning rated?
Glo Tanning has a 4.2 star rating with 121 reviews.
When is Glo Tanning open?
Glo Tanning is closed now. It will open tomorrow at 9:00 a.m.