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Glo Tanning
- Tanning
- Roanoke, TX
About this business
Location details
1224 N Hwy 377, Roanoke, TX, 76262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I was exhausted from traveling from out of state and was so excited to see a Glo nearby in Roanoke. I'd heard that I could visit any Glo with my membership at home and decided to go try it out! From the minute I walked in, the girls were all so friendly and helpful. They showed me all of the different services - some that I hadn't tried before, and helped me get all set in each of them. I loved the Poly red light and infrared sauna pod - so relaxing and helped my aching muscles from a busy days work. Then, of course, I ... read more
Business response:
Thank you so much for your glowing 5-star review! Renee, We sincerely apologize for the delayed response, but we are beyond thrilled to hear that your visit to our Roanoke location was such a delightful experience. It warms our hearts to know that our team made you feel right at home, even though you were traveling out of state. We’re so happy you enjoyed our services, from the relaxing Poly red light therapy and infrared sauna to the perfect spray tan that left you glowing. We’re also glad we could help you find the ideal f... read more
Great staff and awesome massage chairs in a private area very nice one of my favorite locations
I just joined last month and every time I stop in the staff has been incredibly welcoming. Explaining all the different beds they have available and suggestions for next steps for tanning progression. I've really enjoyed every experience here so far!
Love this tanning salon! I've been going here for a few weeks now and they are always so nice every time I come in! The monthly subscriptions are super affordable and offer discounts on lotion. Also, the beds are always clean and I never have to wait for a bed! Highly recommend!!
Kinda surprised this place doesn't have any reviews. I've been going here since February. I signed up for 3 months, then autopay per month thereafter. I like that I can cancel at any time and it's effective immediately...drives me crazy when places make you give a 30 day notice. In all honesty, I can't recall which specific level I signed up for, but it includes the stand-up bed, which was important to me. The beds are always clean, the staff is friendly, and I have never had to wait for more than a minute or two for them to... read more
DO NOT GET A MEMBERSHIP!! I've been going to glo tanning for over a year with a membership and decided to FINALLY cancel after so many problems. I was charged multiple times at the Tyler tx location...I've never been to Tyler tx in my life, I've called glo tanning everytime this has happened just to be told that they will refund and make note on my account to check idenity and then get another charge just a couple weeks later from Tyler again. I have been told that I hadn't payed for my membership multiple times when it is a... read more
Business response:
Hi Tori, Thank you for giving us the opportunity to resolve the issue. We truly appreciate your patience and understanding throughout this process. We’re sincerely sorry for the frustration and confusion you experienced — that’s not the level of service we strive to provide. We’ve taken your concerns seriously and have conducted a full review to ensure your account is now properly handled. We hope you’re satisfied with the resolution provided, and we’re here for any further assistance you might need. Your feedback helps u... read more
Don't join! Long waits and broken equipment. In addition, trying to cancel your membership is a struggle and to do so you must jump through hoops. Sent an email and asked for my membership to be canceled. They disregarded email and want to charge me for September. They demand that you call Guest Services. Person I spoke to in Guest Services was rude and refused to let me talk to a Supervisor. Unethical business practices.
Business response:
Hi Cristy, thank you so much for your feedback. I am so sorry that we didn't provide a 5-star experience for you. We do want to make canceling a simple process and only request a quick phone call to take care of it. Per your request by email, I have responded there to resolve this concern and get any additional feedback that you have! I look forward to hearing back from you! Thank you!
Never again. Smells like they mopped the floors with dirty dish water. The owner was nice enough I guess, but she wreaked of cigarette smoke. Their tanning beds are dated, near antiquated. Don't know who the skin care girl is; tried scheduling with her a few times for some skin care services, but she was very flakey. I won't be back. There are way better places to go.
Frequently asked questions about Glo Tanning
How is Glo Tanning rated?
Glo Tanning has a 4.4 star rating with 108 reviews.
When is Glo Tanning open?
Glo Tanning is closed now. It will open tomorrow at 10:00 a.m.