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Glo Tanning
- Tanning
- Fort Worth, TX
About this business
Location details
3400 TX-114, Ste 110, Fort Worth, TX, 76177, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I wanted to update my previous review. The last 4-5 times I've been here I've had great customer service consistently. The girls working are friendly, informed but not pushy sales people.
Business response:
Hi Jennifer, Thank you for sharing your feedback. We’re glad to hear you enjoy the variety of beds and services we offer and find value in your membership. We also appreciate your honesty about your experiences with upselling and session recommendations—your comfort and satisfaction are very important to us. We understand that everyone’s tanning needs are different, and we encourage our team to always prioritize what’s best for each client’s skin type and preferences. We’ll share your feedback with the Champions location t... read more
I tried Glo tanning for a month after canceling my membership at Palm Beach Tan and after assessing the pros and cons of each I decided to go back to PBT. I originally switched because this location was closer to me than PBT. Upon walking in, the store felt upscale and welcoming. The customer service was good, just slow, but that's to be expected when a new place opens. Either way, the only aspects of Glo tanning I didn't care for was that the staff have to walk you back to the room every time. This is part of the reason wh... read more
Business response:
Hi Jessica, Thank you for providing such detailed feedback. We sincerely appreciate you giving us the opportunity to serve you and for sharing your observations and suggestions. Your insights are invaluable as we strive to continuously enhance our services and overall client experience. We would be grateful for the opportunity to enhance your experience and earn your 4th and 5th star on a future visit.
I was exhausted from traveling from out of state and was so excited to see a Glo nearby in Roanoke. I'd heard that I could visit any Glo with my membership at home and decided to go try it out! From the minute I walked in, the girls were all so friendly and helpful. They showed me all of the different services - some that I hadn't tried before, and helped me get all set in each of them. I loved the Poly red light and infrared sauna pod - so relaxing and helped my aching muscles from a busy days work. Then, of course, I ... read more
Business response:
Thank you so much for your glowing 5-star review! Renee, We sincerely apologize for the delayed response, but we are beyond thrilled to hear that your visit to our Roanoke location was such a delightful experience. It warms our hearts to know that our team made you feel right at home, even though you were traveling out of state. We’re so happy you enjoyed our services, from the relaxing Poly red light therapy and infrared sauna to the perfect spray tan that left you glowing. We’re also glad we could help you find the ideal f... read more
Great staff and awesome massage chairs in a private area very nice one of my favorite locations
I just joined last month and every time I stop in the staff has been incredibly welcoming. Explaining all the different beds they have available and suggestions for next steps for tanning progression. I've really enjoyed every experience here so far!
Love this tanning salon! I've been going here for a few weeks now and they are always so nice every time I come in! The monthly subscriptions are super affordable and offer discounts on lotion. Also, the beds are always clean and I never have to wait for a bed! Highly recommend!!
Kinda surprised this place doesn't have any reviews. I've been going here since February. I signed up for 3 months, then autopay per month thereafter. I like that I can cancel at any time and it's effective immediately...drives me crazy when places make you give a 30 day notice. In all honesty, I can't recall which specific level I signed up for, but it includes the stand-up bed, which was important to me. The beds are always clean, the staff is friendly, and I have never had to wait for more than a minute or two for them to... read more
I recently had a bad experience with Glo, and while I appreciate the effort of the team, there were several areas that could use improvement. The overall organization of the process seemed a bit lacking, which led to longer wait times than expected. It appeared that there may have been some confusion or inconsistency in how tasks were handled, which impacted the efficiency of the service. The staff was courteous, but the experience felt somewhat unstructured and not as professional as I had hoped. With better coordination a... read more
Shadiest business ever. Closed the Roanoke location with absolutely no notice. They knew they were closing. Broken beds all the time. I have disputed my charge with my CC company and if that doesn't work I will take them to small claims court. On principle alone. On top of all this, the high pressure sales for their overpriced crap. I told one girl If she doesn't STFU I was cancelling my membership immediately. They conned my young daughter, but couldn't con me into their overpriced products.
Business response:
Hi Nisreen, We sincerely apologize for your experience and for any frustration caused. Our store has moved to a new location at 3400 TX-114, Fort Worth, TX 76177, and we regret that this transition was not communicated to you more clearly. Regarding your concerns about product recommendations, our spa consultants are trained to provide guidance and suggestions, but it is never our intention to pressure our clients. We are truly sorry if our approach came across that way. We take your feedback seriously and will use it to ... read more
Frequently asked questions about Glo Tanning
How is Glo Tanning rated?
Glo Tanning has a 4.2 star rating with 121 reviews.
When is Glo Tanning open?
Glo Tanning is open now. It will close at 9:00 p.m.