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Graciela Estep

4.9

About this business

My team and I are committed to my clients in providing the highest quality service combined with offering the lowest rates available in your area. As your loan officer I will work with you personally to ensure you get a mortgage loan that is tailored specifically to meet your needs. I am also dedicated to make one of the biggest purchases in your life an easy and seamless experience. 

Location details

1344 N Zaragoza Rd, Suite A, El Paso, TX, 79936, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9524 reviews
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Norma Alicia H.'s profile image
Norma Alicia H. 

Verified by American Portfolio Mortgage / Town Square Mortgage

4 years ago

I would have appreciate more explanations of the options about closing costs, and what to expect at the closing . Also more explanations as to what all the charges were for and possibilities of having share them with the seller. I felt as she was serving the seller and the agent better than me. I’m sorry but this is the way I felt. Other than that it was fast and we appreciated it.  

Diane Moss, S.'s profile image
Diane Moss, S. 

Verified by American Portfolio Mortgage / Town Square Mortgage

4 years ago

She was efficient and got the package to the underwriter quickly. The only reason I won’t use her is because she is not local to HOUSTON. If I were in her area, I would use her.  

Melissa M.'s profile image
Melissa M. 

Verified by American Portfolio Mortgage / Town Square Mortgage

4 years ago

I'm sorry, but Gracie had zero communication with me throughout the process. I called several times and left voicemails and my calls were unreturned. She ultimately did reply to an email, but it was only one simple sentence m  

Jorge A L.'s profile image
Jorge A L. 

Verified by American Portfolio Mortgage / Town Square Mortgage

4 years ago

I felt like a number to this organization, I also had some issues when closing due to number not being accurate.  

Melanie Renee G.'s profile image
Melanie Renee G. 

Verified by American Portfolio Mortgage / Town Square Mortgage

4 years ago

I’m a more face to face person I don’t like that we were unable to meet in person. I know covid going on but still. Sometimes I would get a reply fast when I had questions. I don’t like the fact that I was told an assistant at was helping me she took forever to reply sometimes. I feel more comfortable working with one person.  

Frequently asked questions about Graciela Estep

How is Graciela Estep rated?

Graciela Estep has a 4.9 star rating with 524 reviews. 

When is Graciela Estep open?

Graciela Estep is closed now. It will open at 9:00 a.m.