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Grand Legacy At The Park
- Hotels
- Anaheim, CA
About this business
Grand Legacy At The Park has been a family favorite for over 40 years. Our team is dedicated to providing each and every one of our guests an exceptional experience with all the comforts of home. Our prime location will have you in a front-row seat to all the action and excitement as we are conveniently located directly across the street from the Disneyland® Resort in the heart of all the magic! We are also conveniently located within walking distance of the Anaheim Convention Center, the Anaheim Garden Walk and The Downtown... read more
Location details
1650 S Harbor Blvd, Anaheim, CA, 92802, United States
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Exceptional
Wonderful
Awesome! Our room was by a vending machine which was a bit loud at times. Super close to Disneyland!
Business response:
We sincerely apologize for the noise disturbance you've experienced during your stay. We understand how disruptive this can be and want to make things right. If available, we can offer you a room change to a quieter location within the hotel or provide additional soundproofing materials, such as earplugs, to help minimize the noise. We value your comfort and hope you'll give us another opportunity to better serve you.
Great location, but check-in staff was, eh.. Great location, literally right across the street from disneyland. The room was great, and I like that security is checking who's coming in. The things I didn't like were the hidden parking fees for each day, which are due once you check in. They should put on here that there are parking fees so we can plan for that ahead of time. Parking is horrible, if you arrive late, good luck trying to find parking anywhere near your room. The check-in staff seemed annoyed to do their job. Th... read more
Business response:
We sincerely apologize that one of our front desk associates did not meet our usual high standards of outstanding customer service. Our team takes great pride in creating a warm and welcoming environment for all our guests, and we regret that this was not your experience. Please rest assured that we have re-trained our staff as needed to prevent this from happening in the future. Thank you for taking the time to share your feedback about your recent stay. On behalf of everyone at Grand Legacy At The Park, we extend our since... read more
Exceptional localização e conforto
Business response:
Hello, Thank you so much for taking the time to leave us this amazing review! We’re thrilled to hear that you had a great experience with us and look forward to seeing you again soon! Best regards, The Grand Legacy Hotel
Convenient stay near Disneyland Resort The doors are very thin and thus we could here a lot of noise from outside and from the connecting room. Ear plugs are a must when sleeping here. The location is the best asset of this hotel. A quick walk to Disneyland and easy parking. The pool is decent and also the hot tub was great to have.
Business response:
We sincerely apologize for the noise disturbance you're experiencing due to the thin walls in your room. We understand how disruptive this can be and want to make things right. If available, we can offer you a room change to a quieter location within the hotel or provide additional soundproofing materials, such as earplugs, to help minimize the noise. We value your comfort and hope you'll give us another opportunity to better serve you.
Wonderful
Excelente lugar para hospedarse cerca del parque no funcionan los elevadores la ubicacion es excelente
Business response:
We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at Grand Legacy At The Park, we would like to apologize for the issue you encountered at our hotel with the elevator not working. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
Wonderful
Frequently asked questions about Grand Legacy At The Park
How is Grand Legacy At The Park rated?
Grand Legacy At The Park has a 4.4 star rating with 8,502 reviews.
When is Grand Legacy At The Park open?
Grand Legacy At The Park is open now. It is open 24/7.