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Grand Legacy At The Park
- Hotels
- Anaheim, CA
About this business
Location details
1650 S Harbor Blvd, Anaheim, CA, 92802, United States
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Very Good Our bathroom STANK!! Turns out the toilet was broken and it was a sewage smell 🤢 they had to replace the entire toilet! Nice walk to park, convient store at hotel was helpful.
Business response:
On behalf of our entire staff, we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
Exceptional Clean. Good location
Business response:
We appreciate that you took the time to provide feedback about your recent stay with us.
Exceptional
Exceptional
Loved it Parking for those who check out Close and clean
Business response:
Thank you for taking the time out of your schedule to share about your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making every guest experience the best it can be. We hope to be of service to you in the future.
Excelente ubicación. No hacen limpieza del cuarto y no siempre me pusieron jabones nuevos. Los cajones de estacionamiento muy reducidos. La distribucion del mobiliario y espacios no es de lo mejor ya que la cama estaba muy justa para pasar al baño y/o closset. Por el precio, me hubiese gustado que incluyeran desayuno. La ubicación es excelente, a tan solo unos pasos de la entrada a Disneyland. Cuanta con todos los servicios cerca del hotel sin tener que salir en coche. Buenas instalaciones y muy limpio todo. El cuarto cuenta... read more
Great stay Sewage smell in bathroom Crib was old and needed to be updated Close to park Left balloons and a gift bag with toys for my son Water & popcorn in lobby Early check In
Great value and location for Disney Park adventures. Small issues like coffee machine did not work, tub stopper did not work. Staff offered a discount for inconvenience and handled it nicely. Definitely could hear the people above and around us, but an expected level of noise. Great location if visiting Disney Parks. We were able to park at the hotel as early as 7am the day of check in. We had a few issues with the room but staff offered to make it right with a discount. The lobby was decorated nicely.
Business response:
Thank you for your kind praise of our staff! We do our best to have all departments working as a team to ensure a pleasant stay for each of our guests. Your comments are extremely valuable, and we thank you for taking the time to share your experience.
Overall the hotel was clean, and easily accessible. I do believe there needed to be a bit more transparency on cleaning Although most staff were kind, upon arrival, a staff member was extremely rude. During check in she did not once look up from her computer and proceeded to get our names wrong when checking us in causing problems later during checkout. Another fair warning is that the walls are thin so you do hear quite a bit of noise from the outside which for us wasn’t a bother but if it’s not expected I can imagine would... read more
Business response:
Thank you for taking the time to provide feedback about your recent stay with us. We apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
Frequently asked questions about Grand Legacy At The Park
How is Grand Legacy At The Park rated?
Grand Legacy At The Park has a 4 star rating with 12,279 reviews.
When is Grand Legacy At The Park open?
Grand Legacy At The Park is open now. It is open 24/7.