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Grand Legacy At The Park
- Hotels
- Anaheim, CA
About this business
Location details
1650 S Harbor Blvd, Anaheim, CA, 92802, United States
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Wonderful
We had a great time! Thank you! The ice machine was right outside our room. It was pretty loud but not in used all the time so not super annoying. Just something we noticed! Emily was super helpful and everything was super convenient... staff is all great! Security was very good! We will be back!
Business response:
Thank you for staying with us! We do apologize for the inconvenience you had during your stay.
Perfect for accessibility to Disneyland A little dated in decor. No kettle supplied. Convenient location for access to Disneyland
Business response:
Hello, Thank you so much for taking the time to leave us this amazing review! We’re thrilled to hear that you had a great experience with us and look forward to seeing you again soon! Best regards, The Grand Legacy Hotel
Great value, location and service! Would stay here again in spite of the small rooms. Our Deluxe room was very small. Barely enough room for our luggage and to walk around. I felt like I was constantly playing shuffle and juggle just to get our clothing out daily. I honestly don't feel like we needed a table and would have preferred just a small sofa or chair instead. Check in was great. They quickly provided us with a roll-away crib for our infant, which was so nice not to have to pack one. Loved the late and early hours on... read more
Business response:
Hello, Thank you so much for taking the time to leave us this amazing review! We’re thrilled to hear that you had a great experience with us and look forward to seeing you again soon! Best regards, The Grand Legacy Hotel
Exceptional
Wonderful
Awesome! Our room was by a vending machine which was a bit loud at times. Super close to Disneyland!
Business response:
We sincerely apologize for the noise disturbance you've experienced during your stay. We understand how disruptive this can be and want to make things right. If available, we can offer you a room change to a quieter location within the hotel or provide additional soundproofing materials, such as earplugs, to help minimize the noise. We value your comfort and hope you'll give us another opportunity to better serve you.
Great location, but check-in staff was, eh.. Great location, literally right across the street from disneyland. The room was great, and I like that security is checking who's coming in. The things I didn't like were the hidden parking fees for each day, which are due once you check in. They should put on here that there are parking fees so we can plan for that ahead of time. Parking is horrible, if you arrive late, good luck trying to find parking anywhere near your room. The check-in staff seemed annoyed to do their job. Th... read more
Business response:
We sincerely apologize that one of our front desk associates did not meet our usual high standards of outstanding customer service. Our team takes great pride in creating a warm and welcoming environment for all our guests, and we regret that this was not your experience. Please rest assured that we have re-trained our staff as needed to prevent this from happening in the future. Thank you for taking the time to share your feedback about your recent stay. On behalf of everyone at Grand Legacy At The Park, we extend our since... read more
Exceptional localização e conforto
Business response:
Hello, Thank you so much for taking the time to leave us this amazing review! We’re thrilled to hear that you had a great experience with us and look forward to seeing you again soon! Best regards, The Grand Legacy Hotel
Frequently asked questions about Grand Legacy At The Park
How is Grand Legacy At The Park rated?
Grand Legacy At The Park has a 4 star rating with 13,037 reviews.
When is Grand Legacy At The Park open?
Grand Legacy At The Park is open now. It is open 24/7.