Grand Legacy At The Park

4.0

Hotels
Anaheim, CA

About this business

Hospitality Hotels

Location details

1650 S Harbor Blvd, Anaheim, CA, 92802, United States

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4.013,037 reviews

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Sven

a year ago

Convenient stay near Disneyland Resort The doors are very thin and thus we could here a lot of noise from outside and from the connecting room. Ear plugs are a must when sleeping here. The location is the best asset of this hotel. A quick walk to Disneyland and easy parking. The pool is decent and also the hot tub was great to have.

Business response:

We sincerely apologize for the noise disturbance you're experiencing due to the thin walls in your room. We understand how disruptive this can be and want to make things right. If available, we can offer you a room change to a quieter location within the hotel or provide additional soundproofing materials, such as earplugs, to help minimize the noise. We value your comfort and hope you'll give us another opportunity to better serve you.

Yu-chun

a year ago

Wonderful

Julio

a year ago

Excelente lugar para hospedarse cerca del parque no funcionan los elevadores la ubicacion es excelente

Business response:

We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at Grand Legacy At The Park, we would like to apologize for the issue you encountered at our hotel with the elevator not working. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.