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Hamilton Green
- Apartments
- Andover, MA
About this business
Location details
311 Lowell St, Andover, MA, 01810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 11:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Quick response to the urgent maintenance issue. As always, efficient and friendly.
Business response:
We appreciate your feedback, Yvonne. Thank you for recognizing our quick response and efficient service. We're glad we could help with your maintenance issue. If you ever need assistance in the future, don't hesitate to reach out to me at: Akaussner@thehamiltoncompany.com Best Regards, Amy Kaussner Property Manager
Great service
Business response:
Thank you for your positive review, Woodnel! We're glad to hear that you had a great experience with our service. If you have any further feedback or need assistance in the future, please don't hesitate to reach out to me at: Akaussner@thehamiltoncompany.com / 978-623-8155 Best regards, Amy Kaussner – Property Manager The Hamilton Company
very good, perfect
Business response:
Thank you for your positive review, Manuel! We're glad to hear that you had a great experience with Hamilton Green. As always, if you need anything in the future, please feel free to contact me anytime at: Akaussner@thehamiltoncompany.com / 978-623-8155 Best regards, Amy Kaussner – Property Manager The Hamilton Company
Our family had pleasure of living at Hamilton Green for little over a year. We moved because we bought our own home. Management was very experienced and guided us at each and every stage of our international move including completion of paperwork for transport of personal items, admission of kids to school and having a clean ready to move in apartment available to us on time. A few weeks after the move, I noticed that ice maker was not working, and drawer of stove was not aligned. Upon completing an easy online service requ... read more
Business response:
Thank you very much for your kind review, Vineeta! We are so glad to hear that you and your family enjoyed your time living at Hamilton Green. We appreciate your feedback on our property, and we are glad that you found the apartment to be well-maintained and suited for all your needs. We are also happy to hear that you enjoyed the convenience of the school bus, swimming pool, and nearby amenities. We would like to thank you for your appreciation of our management team. We are committed to providing our residents with the be... read more
We found this apartment online during the pandemic without seeing it live. The first couple of months, we had a frustrating experience here. At that time we wanted to move out once the terms of the lease were completed. Later on, the management team upgraded, and since then we have felt pleased not only with the kind neighbors, the convenient location, and the safe, welcoming environment but also by the people in the leasing office. They are always responsive and accountable and willing to solve issues on time, especially Am... read more
Business response:
Hi D, Thank you so much for taking the time to leave us this review! This is very valuable to us so that we can recognize where we are excelling or where we need to improve. I am so glad to hear that we were able to quickly turn around your initial move-in experience and provide you with a comfortable place to call home. Your feedback is the greatest compliment and acknowledgement we can receive for myself and my team as we strive to provide our tenants with the best service possible. If you need anything in the future, we ... read more
I have lived here for a little over 2 years and I love it. Anytime I have had to contact the leasing office for maintenance or just a simple question, it was always promptly taken care of. Even though they have been short staffed, Lisa Perez and Amy are always so helpful, professional and you can tell they truly care about their residents. I also love the fact that they just added a recycling dumpster! Thank you for all your help over the years!
Business response:
Hi Amy, Thank you so much for taking the time to leave us this review! This is very valuable to us so that we can recognize where we are excelling or where we need to improve. We are so glad to hear that you are enjoying your residency with us here at Hamilton Green Apartments, especially working with myself and Lisa! We strive to provide our tenants with the best service and comfortability possible. We know that you have several options for housing and we appreciate you choosing to make your home with us. As always, if you... read more
The person tried and was patient to get the problem resolved. I am grateful.
Business response:
Hi Edida, Thank you so much for taking the time again to leave us this review! We are glad that you found our team to be patient and efficient in resolving your problem; we appreciate your gratitude. If you ever need anything in the future, please feel free to contact me at: Ssheehan@thehamiltoncompany.com Best regards, ShellyAnn Sheehan - Property Manager The Hamilton Company
Above and beyond. Well appreciated service.
Business response:
Hi Edida, Thank you so much for taking the time to leave us this review! We are glad that our team has been able to provide you with excellent service. If you ever need anything in the future, please feel free to contact me at: Ssheehan@thehamiltoncompany.com Best regards, ShellyAnn Sheehan - Property Manager The Hamilton Company
When we first walked in the door at Hamilton Green we felt so welcomed by Amy and Janet. We have been here for 3 months and just extended for another 6 months. Amy has been there for us every step of the way. We love it here! We feel grateful that Amy did not let us walk out the door 3 months ago and found us a solution. A furnished apartment! Thank you Amy for making this process seamless and for your quick responses to whatever we need!
Business response:
We are thrilled to hear about your positive experience at Hamilton Green, Lori! I am so glad that our team has been able to provide you with excellent service and that you are enjoying your furnished apartment. Thank you for choosing to extend your stay with us! If you need anything in the future, please do not hesitate to contact me at: Akaussner@thehamiltoncompany.com / 978-623-8155 Best regards, Amy Kaussner – Property Manager The Hamilton Company
Frequently asked questions about Hamilton Green
How is Hamilton Green rated?
Hamilton Green has a 3.8 star rating with 86 reviews.
When is Hamilton Green open?
Hamilton Green is closed now. It will open tomorrow at 9:00 a.m.