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6475 Technology Ave, Suite E, Kalamazoo, MI, 49009, United States
Get directionsThey are horrible don't have them do a roof!!
Business response:
Pam, we would like to gather additional information regarding your experience for our management team. Please email customerfeedback@hansons.com with your contact information and details.
Great experience
Business response:
Thank you Jeremiah!
Jason goes Xtra mile! Best value going for roof.
Jason was very knowledgeable and professional. He explained everything in detail and made our decision easy. We're happy to be doing business with 1-800-Hansons.
It took them months to just get the windows. Then they installed the windows, but didn't show up with trim boards. The office keep calling me wanting me to sign off that the job was complete but it wasn't because they hadn't been back to put up the trim. Before they came out we discovered the $8,000 dollar bay window was leaking water. The guy came out and he discovered it was a manufacturer defect so he pulled out window and fixed it. He also had to come back to put installation in that the original installers should have d... read more
Bob did a great job explaining the ins and outs in reference to a new roof. One could not ask to work with a nicer gentleman.
Amazing experience setting up my new roof. Brad was excellent.
No paper work, windows dont go all the way up, installers left calk and windows stickers glue on the windows, no Communication.
Business response:
Cindy, we have escalated to management to review and address
if I could give a zero star I would. We set up to get new windows install back in February 2021, a gentleman from the company then came out to measure our windows, the order was placed and the windows were scheduled to be installed on May 10 2021. May 10 comes and we find out the windows were measured wrong (by the so called professional they sent out to take the measurements.) They then had to place an order for new windows, I spoke with many people who assured me since this was a company mistake the windows would be fast p... read more
Business response:
Bri, Can you please send your contact information to customerfeedback@hansons.com? We would like to gather additional information regarding your experience and escalate to management. We hope to have this resolved for you soon and apologize for any delay you are experiencing.
HANSONS of Kalamazoo has a 4.4 star rating with 870 reviews.
HANSONS of Kalamazoo is open now. It is open 24/7.