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Hidden Pizza

3.3

About this business

Location details

345 N Virginia St, Reno, NV, 89501, United States

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WeekdayScheduleStatus
MonClosed
Tue5:00 p.m. to Midnight
Wed5:00 p.m. to Midnight
Thu5:00 p.m. to Midnight
Fri5:00 p.m. to 1:00 a.m.
Sat5:00 p.m. to 1:00 a.m.
SunClosed
3.3233 reviews
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Carol F.'s profile image
Carol F. 
rating
11 months ago

Only put the pizza in for 2 seconds that sh*t disgusting no wonder it's called " hidden pizza " look at the bottom of it the texture is nasty the taste is like dollar tree pizza 

Business response:

Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Hidden Pizza  

Eric M.'s profile image
Eric M. 
rating
11 months ago

The pizza I got was raw. The pepperoni on top was crunchy, but the dough was only barely cooked on the bottom millimeter, and just uncooked dough above that. I ate the pepperoni and threw the rest out. Also, it was advertised as New York pizza on the website, but wasn't. 

Business response:

We appreciate you taking the time to provide your feedback, Eric. We strive to provide the very best in Family Style Service and are saddened to learn of your experience. Your important comments have been shared with our management team for their attention. We sincerely hope you'll allow us an opportunity to better serve you in the near future. Thank you again for letting us know. 

Lee B.'s profile image
Lee B. 
rating
11 months ago

Friendly staff but pizza slices are expensive ($8-10). When I asked for tap water they said no and tried to sell me a tiny bottle of water for $2. Aren't restaurants required to provide tap water to customers? 

Business response:

Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.  

Brenda L.'s profile image
Brenda L. 
rating
a year ago

Me and the hubby wanted to get a quick late night snack so we decided to give this place a try. We got done ordering and the guy took out the pizza. We thought, ok we're not going to have to wait long for our pizza. I went to the bathroom and came back and hubby was still waiting for the pizza. There was only one guy before us. Two securities came after us and they got their pizza before we did. This place is just slow and does not know how to multitask. We had the meat lovers and it was soooo salty. The dough also tasted li... read more

Business response:

We take your feedback seriously and apologize for falling short of your expectations. We will address the issues you mentioned with our team to ensure a better experience for all our customers. Thank you for bringing this to our attention. 

Chris A.'s profile image
Chris A. 
rating
a year ago

The pizza now comes in thick, pan style squares, (I think the closed and reopened). The Saturday, late night staff was disorganized and could not handle the orders of 4 customers. The "cook" warmed my 2 slices for about 5 seconds and bagged them after I asked the status of my order. With the current staff, they should have stayed hidden. Go down the hall to the food court at Circus Circus if you are looking for a late night booze soaker. It is worth the 3 minute walk. 

Business response:

Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Hidden Pizza  

Sandy N.'s profile image
Sandy N. 
rating
a year ago

I finally tried this place out. It's only open Friday and Saturday. I saw the name and thought of the same pizza joint that's in Vegas at the Cosmopolitan. The pizza in Vegas has circular pizzas and huge slices. The pizza I got today was rectangular cut and was reheated in an oven. The bottom of the crust was burnt and didn't taste too fresh. I was disappointed because the taste wasn't as good as I had expected. Besides that, the chef and cashier were both friendly. It's a small place located across from the Brews Brothers. ... read more

Business response:

Apologies for any inconvenience you experienced with our pizza. We appreciate your feedback and will work on improving the quality of our crust. Thank you for trying Hidden Pizza. 

L P.'s profile image
L P. 
rating
a year ago

Super convenient location. Late night quick option. The pizza sauce tasted like straight tomato paste. No flavor and thick.I'm not a picky eater, but definitely wouldn't choose it again. Ate enough to satisfy the need, and tossed the rest. Staff didn't seem to eager to initially help, but once they did acknowledge our presence, they were nice. 

Business response:

Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Hidden Pizza  

tara c.'s profile image
tara c. 
rating
a year ago

This pizza used to be so good. Now they have thick square slices which is fine but the flavor is off. My teenage son who normally will eat anything wouldn't eat it. At nearly $10 a slice definitely would not recommend. 

Shaun B.'s profile image
Shaun B. 
rating
a year ago

3 hour trip to Reno & I was starving! Walked past this pizza shop and thought how could you go wrong with pizza! Whelp I was wrong. They give the illusion of fresh pizza with the brick oven they warm the slices in. The pizza was far from fresh, the crust had a rubbery taste and cardboard texture all while being soaked in oil. The pizza was completely inedible! A complete waste, left starved and sad. Better off with Digorno! 

Business response:

We apologize for your negative experience at Hidden Pizza. We strive to provide fresh and delicious pizza to all our customers. Thank you for your feedback. 

Frequently asked questions about Hidden Pizza

How is Hidden Pizza rated?

Hidden Pizza has a 3.3 star rating with 233 reviews. 

When is Hidden Pizza open?

Hidden Pizza is closed now. It will open at 5:00 p.m.