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Hollywood Feed
- Pet Stores
- Memphis, TN
About this business
Location details
434 Collins St, Memphis, TN, 38112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
BEAR informed me of the sale buy one get one free. He then fitted both of my dogs with a new collar and harness.
Business response:
Thank you for sharing your experience! We're so glad Bear was able to help you take advantage of the sale and get your dogs fitted with new collars and harnesses. It’s always our goal to provide helpful, personalized service, and we’re happy to hear Bear delivered just that. We hope your pups are enjoying their new gear!
I was approached right away by a very helpful employee. He showed me the options for collars and leashes, then took me to the register. Very pleasant experience!!
Business response:
Thank you so much for taking the time to share your experience! We're delighted to hear that our helpful employee promptly approached you and guided you through the various collar and leash options available. It's wonderful to know that they were able to assist you efficiently, taking you to the register afterwards, resulting in a very pleasant shopping experience. We truly appreciate your positive feedback and are glad we could meet your needs.
Greeted me as I walked & ask if I need help finding anything which I truly appreciate but it was on an endcap, grab dog food & headed to counter to check out. Overall great staff, clean store, friendly environment. Thanks you guys so much for great customer service!
Business response:
Keith, thanks for your thoughtful review of Collins St. Hollywood Feed! It’s great to hear you felt welcomed right from the moment you walked in, and that finding what you needed was quick and easy. A clean store and friendly environment are important to us, and we’re glad it made your visit enjoyable. Looking forward to your next visit!
Collins St. is not my regular store but everytime i do stop there everyone is helpful, courteous, and friendly. I've been to about 4 different stores in the area and find that is consistent with all the stores. I love Hollywood Feed!
Business response:
We are utterly delighted to hear you love Hollywood Feed! Your consistency observation across our four locations truly validates our commitment to helpful, courteous service everywhere.
I have always experienced excellent customer service at Hollywood Feed. All the staff are very friendly and they always say hello when you walk in the door. It doesn’t matter which location you go to, and if you’ve never been to that location… They always have the information you need. What you bought last week or what you bought last year… They always walk your heavy bags to your car. What more can you ask for???!!!
Business response:
Thank you for your wonderful feedback! We're proud that our team consistently provides friendly, knowledgeable service across all locations. Going the extra mile to assist with your purchases is something we’re happy to do. We truly appreciate your loyalty and look forward to continuing to serve you!
Very sweet and helpful girl helped me find what I wanted. Chatted with me, took giant bags to my car. People who work at your stores are always so good. I go to 3 HF stores; same vibe and service at all of them. I was assisted by the woman with 1 toddler and 1 baby, 4 cats, and 2 dogs. 🙀
Business response:
We are overjoyed to hear about your wonderful experience! Our team takes pride in providing helpful service and genuine connections with every customer. It's fantastic that you found the assistance you needed and enjoyed chatting with our staff member. We're glad to know that the employee went the extra mile by helping carry your purchases to your car. It's heartening to hear that you've had consistently positive experiences across multiple locations of our stores. We truly appreciate your loyalty and kind words about our te... read more
We have an aging cat with urinary issues, therefore purchasing litter often is a necessity. Grace helped us get a good deal by purchasing torn bags that could not be put on the regular shelf. Her help saved us a lot and her kind, professional attention was excellent. Also, Luna was a very special cutie!
Business response:
Thank you for sharing your experience! We're so glad Grace was able to help you find a great deal and provide the kind, professional service you deserve. It's wonderful to hear her support made a difference for you and your cat. We’ll be sure to pass along your kind words to Grace. We appreciate you being part of the Hollywood Feed family!
The little things in customer service make the difference. I had a handful of stuff and Joy recognized my need for a basket. Joy and Bear even made the checkout experience fun. Great products, great customer service.
Business response:
Thank you, Joshua, for the kind review! We’re so glad to hear that Joy made such a positive impact during your visit. They truly are a valuable team member, and we’re grateful to have them with us! It’s wonderful that they could assist you in finding the best products for your pet. Our team dedicates 40-50 hours each year to training on product knowledge, nutrition, and pet health to ensure we provide the best service possible. Thank you for choosing Hollywood Feed and being part of our family. We look forward to seeing you ... read more
Great products, great service!
Business response:
Heather, you just made our day! Thanks for the awesome review of our Collins Hollywood Feed store. We’re so glad to hear you’re enjoying the products and service—it’s what we’re all about. Can’t wait to have you back in the shop next time you and your pets need anything!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 1,773 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 10:00 a.m.