This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Memphis, TN
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Memphis, TN. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more
Location details
434 Collins St, Memphis, TN, 38112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
It's been great since my first visit. Someone usually tells me something helpful I didn't know from the last visit. And they have been pretty knowledgeable on each thing I've asked them about.
Business response:
Nathan, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! Great customer service is always something that we strive for, and we are happy to have such great feedback! Thank you again, and we hope to see you again soon!
The safety and health of our baby is our goal. We know we can shop with confidence at Hollywood Feed. They also have outstanding customer service!
Business response:
Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
The safety and health of our baby is our goal. We know we can shop with confidence at Hollywood Feed. They also have outstanding customer service!
Business response:
Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
Very great customer service
Business response:
Tina, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Always knowledgeable, kind and professional. I love this store
Business response:
Teresa, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Very great customer service
Business response:
Tina, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Always knowledgeable, kind and professional. I love this store
Business response:
Teresa, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Hollywood feed is great. We actually arrived a half hour before they opened on Sunday. We didn't know because they welcomed us in and sold us our puppy food anyway. Very pleasant and very helpful. See ya next time!
Business response:
Greg, we are so glad to hear you loved your experience so much that you gave us 5-stars! Our team strives for the best customer service in our business, and we are so glad you experienced that first hand. We hope to see you again soon!
I always have a positive experience in your stores. My only complaint is the fragrance diffusing system that you use is way over the top. Five minutes in your store and I smell like pumpkin spice for the rest of the day. Strong fragrances give me allergic rhinitis. Please cut back the deodorizer. Thanks!
Business response:
Richard, thank you for taking the time to reach out to us, At Hollywood Feed, we take all feedback seriously, especially negative, as it helps our company learn and improve. I apologize if our scent machine was unpleasant during your visit to our store. The scent is meant to counteract the various smells of pet food and meaty treat products to provide a more pleasant shopping experience for our customers. I will certainly pass along your feedback regarding our scent machine to our Operations Director for his consideration... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,595 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.