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Hollywood Feed
- Pet Stores
- Memphis, TN
About this business
Location details
434 Collins St, Memphis, TN, 38112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Very great customer service
Business response:
Tina, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Always knowledgeable, kind and professional. I love this store
Business response:
Teresa, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Very great customer service
Business response:
Tina, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Always knowledgeable, kind and professional. I love this store
Business response:
Teresa, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Hollywood feed is great. We actually arrived a half hour before they opened on Sunday. We didn't know because they welcomed us in and sold us our puppy food anyway. Very pleasant and very helpful. See ya next time!
Business response:
Greg, we are so glad to hear you loved your experience so much that you gave us 5-stars! Our team strives for the best customer service in our business, and we are so glad you experienced that first hand. We hope to see you again soon!
I always have a positive experience in your stores. My only complaint is the fragrance diffusing system that you use is way over the top. Five minutes in your store and I smell like pumpkin spice for the rest of the day. Strong fragrances give me allergic rhinitis. Please cut back the deodorizer. Thanks!
Business response:
Richard, thank you for taking the time to reach out to us, At Hollywood Feed, we take all feedback seriously, especially negative, as it helps our company learn and improve. I apologize if our scent machine was unpleasant during your visit to our store. The scent is meant to counteract the various smells of pet food and meaty treat products to provide a more pleasant shopping experience for our customers. I will certainly pass along your feedback regarding our scent machine to our Operations Director for his consideration... read more
Great servive
Business response:
Jerry, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Hollywood feed is great. We actually arrived a half hour before they opened on Sunday. We didn't know because they welcomed us in and sold us our puppy food anyway. Very pleasant and very helpful. See ya next time!
Business response:
Greg, we are so glad to hear you loved your experience so much that you gave us 5-stars! Our team strives for the best customer service in our business, and we are so glad you experienced that first hand. We hope to see you again soon!
I always have a positive experience in your stores. My only complaint is the fragrance diffusing system that you use is way over the top. Five minutes in your store and I smell like pumpkin spice for the rest of the day. Strong fragrances give me allergic rhinitis. Please cut back the deodorizer. Thanks!
Business response:
Richard, thank you for taking the time to reach out to us, At Hollywood Feed, we take all feedback seriously, especially negative, as it helps our company learn and improve. I apologize if our scent machine was unpleasant during your visit to our store. The scent is meant to counteract the various smells of pet food and meaty treat products to provide a more pleasant shopping experience for our customers. I will certainly pass along your feedback regarding our scent machine to our Operations Director for his consideration... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 1,781 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.