Hollywood Feed

Business response:

Christine, Thank you for the kind words! We appreciate your continued support! Our Sherman Oaks store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Than... read more

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, Karah!   Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, Karah!   Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Business response:

April, Thank you for the wonderful review! Trish is an awesome team member and we are grateful to have them as well as the whole amazing team! We are happy that they were able to give you the best customer service. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon! 

Business response:

April, Thank you for the wonderful review! Trish is an awesome team member and we are grateful to have them as well as the whole amazing team! We are happy that they were able to give you the best customer service. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon! 

Business response:

Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon! 

Business response:

Rose, thank you for taking the time to write us a review! We are sorry to hear you were disappointed with our prices. We have a team dedicated to keeping our prices competitive with other pet supply retailers. Our team works hard each day to ensure that we are providing the best products at the best prices, and our store associates and customer service team are always happy to assist in recommending a product that would fit your price range and all your fur babies' needs. Hollywood Feed does have a price-match guarantee if t... read more

Business response:

Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!