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Hollywood Feed
- Pet Stores
- Collierville, TN
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Collierville, TN. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family membe... read more
Location details
3615 S Houston Levee Rd, Collierville, TN, 38017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service
Business response:
Julia, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Sometimes, customer service is amazing, sometimes it's terrible. I was at the store today and my hands were full with cat food as I walked towards the exit. An employee walked passed me, saw me with my hands full, and she didn't offer to help open the door for me.
Business response:
Baochau, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. This feedback will be sent to the regional manager, Christa Gilliland, so she can speak with our team about appropriate acts of assistance. If you would like to reach out to Christa directly, please email her at christa... read more
Great customer service feels very personal we’ve been going for many years they even know the names of some of our pets very helpful accommodating kind efficient wouldn’t go anywhere else
Business response:
Mark, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! It is always a pleasure to have such wonderful feedback! Come back and see us again soon!
Great customer service
Business response:
Julia, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Sometimes, customer service is amazing, sometimes it's terrible. I was at the store today and my hands were full with cat food as I walked towards the exit. An employee walked passed me, saw me with my hands full, and she didn't offer to help open the door for me.
Business response:
Baochau, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. This feedback will be sent to the regional manager, Christa Gilliland, so she can speak with our team about appropriate acts of assistance. If you would like to reach out to Christa directly, please email her at christa... read more
Best customer service and greatest knowledge of any pet store I have ever visited. Suggested to my son in Dallas for his dog and Hollywood Feed is now his "go to " pet store as well!!
Business response:
Julie, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Tennessee or Texas, come back and see us again soon!
Great customer service. All associates on duty that day was very helpful.
Business response:
Bettina, we are THRILLED to hear about your wonderful experience at our Collierville store. We think they’re pretty great, too! This team always go above and beyond to provide the best service to our customers. Thank you for the review and hope to see you again soon!
As always, amazing customer service!
Business response:
Leslie, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
As always, amazing customer service!
Business response:
Leslie, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,059 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.