Hollywood Feed

Business response:

Catherine, thank you so much for this marvelous review! Our staff seeks to provide the finest level of service achievable while offering our customers the best prices possible! Come back and see us again soon! 

Business response:

Catherine, thank you so much for this marvelous review! Our staff seeks to provide the finest level of service achievable while offering our customers the best prices possible! Come back and see us again soon! 

Business response:

Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! It is of utmost importance to make sure our employees are well-versed on the products that we carry, as well as the social practices that we currently need to practice.... read more

Business response:

Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! It is of utmost importance to make sure our employees are well-versed on the products that we carry, as well as the social practices that we currently need to practice.... read more

Business response:

Beverly, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Business response:

Carla, we truly appreciate your wonderful feedback! Our compassionate team attends over 40 hours of training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon! 

Business response:

Beverly, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Business response:

Carla, we truly appreciate your wonderful feedback! Our compassionate team attends over 40 hours of training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon! 

Business response:

Sarah, thank you so much for your review. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service, however I am sorry to hear the store felt crammed. We've escalated this complaint to the Regional Manager of this location, Avery, so that they can discuss this with the staff and potentially come up with a solution! If you'd like to reach out to Avery directly, you can... read more