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Hollywood Feed
- Pet Stores
- Dallas, TX
About this business
Location details
10720 Preston Rd, Suite 1004, Dallas, TX, 75230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Excellent customer service
Great Group of employees and product selection!
Really nice new store with a lot of products. The grooming service the store provides is a mystery. You give your contact info to the front desk and the groomer is to call you. My wife has tried this multiple times and never received a call. I did the same thing yesterday-- hopefully I'll get a call.
Business response:
George, Thank you for your feedback. We thank you for your honesty and concern dealing with our Preston Oaks store. At Hollywood Feed, we take pride in providing excellent customer service to every customer, so I'd like to apologize for your recent experience as it appears we've dropped the ball. You have done more than your part to set up a grooming appointment and should have been contacted. I have made sure to escalate your complaint to the Regional Manager of this location, Avery Smith, so that they can address this mat... read more
Really nice new store with a lot of products. The grooming service the store provides is a mystery. You give your contact info to the front desk and the groomer is to call you. My wife has tried this multiple times and never received a call. I did the same thing yesterday-- hopefully I'll get a call.
Business response:
George, Thank you for your feedback. We thank you for your honesty and concern dealing with our Preston Oaks store. At Hollywood Feed, we take pride in providing excellent customer service to every customer, so I'd like to apologize for your recent experience as it appears we've dropped the ball. You have done more than your part to set up a grooming appointment and should have been contacted. I have made sure to escalate your complaint to the Regional Manager of this location, Avery Smith, so that they can address this mat... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 390 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.