This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Dallas, TX
About this business
Location details
10720 Preston Rd, Suite 1004, Dallas, TX, 75230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I think your store is adequate and employs are very helpful but, the parking and access to your store is awful.
Business response:
Sarah, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. Our employees strive to offer the best customer service possible. We are sorry to hear that you have issues with parking at this location, as well as accessibility to this store. We will definitely share with our team the need to have more parking spaces for our customers. We understand that parking is not always available, which is why our team is always willing to carry out our cu... read more
I think your store is adequate and employs are very helpful but, the parking and access to your store is awful.
Business response:
Sarah, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. Our employees strive to offer the best customer service possible. We are sorry to hear that you have issues with parking at this location, as well as accessibility to this store. We will definitely share with our team the need to have more parking spaces for our customers. We understand that parking is not always available, which is why our team is always willing to carry out our cu... read more
Great service
Business response:
Juan, thanks for your positive review! Great customer service is always something our associates strive for and we are happy to have such great feedback!
Great employees! So happy they take my big bags to my car! That & great happy customer service keeps me coming back! Been a customer since they opened.
Business response:
Thank you so much for the fantastic review, Donna! Our team strives to go above and beyond to make each customer experience excellent! We hope to see you again soon!
Great employees! So happy they take my big bags to my car! That & great happy customer service keeps me coming back! Been a customer since they opened.
Business response:
Thank you so much for the fantastic review, Donna! Our team strives to go above and beyond to make each customer experience excellent! We hope to see you again soon!
Cheerful, Welcoming staff. Didn’t offer to assist with taking purchase out to vehicle like other branches do.
Business response:
Carlton, thank you so much for your positive review! We are happy to hear that our staff was welcoming on your most recent visit. We appreciate your feedback, as our staff seeks to provide the finest level of service achievable and it sounds as if they did not meet our expectations. This will be escalated to the regional manager, Avery, so she can take the appropriate action with our team. If you would like to reach out to Avery directly, please email her at averywilliams@hollywoodfeed.com with details regarding your experie... read more
Love the store! Everyone is very friendly and helpful!
Business response:
Kathy, thank you so much for the wonderful praise! Our team strives to go above and beyond during each customer's visit! We hope to see you again soon!
Love the store! Everyone is very friendly and helpful!
Business response:
Kathy, thank you so much for the wonderful praise! Our team strives to go above and beyond during each customer's visit! We hope to see you again soon!
Cheerful, Welcoming staff. Didn’t offer to assist with taking purchase out to vehicle like other branches do.
Business response:
Carlton, thank you so much for your positive review! We are happy to hear that our staff was welcoming on your most recent visit. We appreciate your feedback, as our staff seeks to provide the finest level of service achievable and it sounds as if they did not meet our expectations. This will be escalated to the regional manager, Avery, so she can take the appropriate action with our team. If you would like to reach out to Avery directly, please email her at averywilliams@hollywoodfeed.com with details regarding your experie... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 390 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.