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Hollywood Feed
- Pet Stores
- Fort Worth, TX
About this business
Location details
6200 Camp Bowie Blvd, #6216, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service & very happy with the products & toys they carry as are my doggies!šš»šĀ
Business response:
Thank you so much for the wonderful review, Gail! Our team strives to go above and beyond for every customer! We hope to see you again soon!Ā
Staff are always very helpful. Go above and beyond normal customer service on everything. ex: making a halter fit your dog perfectly.Ā
Business response:
Gloria, thank you so much for the amazing praise! Our team strives to provide excellent service and quality products for every customer- especially our four-legged ones! We hope to see you and your fur-baby again soon!Ā
The person I talked to about an advertised special was very knowledgeable and took the time to answer all my questions. Thanks.Ā
Business response:
We appreciate this great review, Annie! Our team attends monthly classes to stay up to date on product knowledge and pet nutrition - all to better serve your fur-babies!Ā
Always willing to help me find anything and also offering to help me take heavy packages out to my car. Plus thereās dogs behind the counter.Ā
Business response:
Amber. thank you for the 5-Stars! Our team works hard to make every visit as great as it can be for each of our wonderful customers. We're happy to hear that you're pleased and we're glad you enjoy our furry friends behind the counter - we love having them with us!Ā
Always willing to help me find anything and also offering to help me take heavy packages out to my car. Plus thereās dogs behind the counter.Ā
Business response:
Amber. thank you for the 5-Stars! Our team works hard to make every visit as great as it can be for each of our wonderful customers. We're happy to hear that you're pleased and we're glad you enjoy our furry friends behind the counter - we love having them with us!Ā
The person I talked to about an advertised special was very knowledgeable and took the time to answer all my questions. Thanks.Ā
Business response:
We appreciate this great review, Annie! Our team attends monthly classes to stay up to date on product knowledge and pet nutrition - all to better serve your fur-babies!Ā
Great customer service and knowledgeĀ
Great customer service and knowledgeĀ
Usually I receive great customer service in this store but this visit was the exception. There were two employees standing at the counter when I walked in. No one else was in the store and one of the girls greeted me when I walked in. That was the only time either of them spoke to me during my entire visit. I tried speaking with the girl who was checking me out, but she answered her cell phone while checking me out. I understand if it were the store phone but I think it is rude to take a personal phone call when waiting...Ā read more
Business response:
Thank you for taking the time to leave us a review, Kimberly! We always appreciate feedback from our customers, especially negative, as it helps us learn and improve. It is never our intention to offer sub-par service to any of our customers, and cell phone use is prohibited with our sales associates, so I would like to sincerely apologize for the negative experience you had during your last visit. I have escalated this issue to our Operations Director as well as the store location's Regional Manager, Tom, so they can addr...Ā read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 751 reviews.Ā
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m. Ā