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Hollywood Feed - Fort Worth, TX
- Pet Stores
- Fort Worth, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Fort Worth, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more
Location details
6200 Camp Bowie Blvd, #6216, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Excellent Quality Pet Food
Business response:
Rose, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We take pride in our services, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
The customer service has always been friendly at my new regular location 6200
Business response:
Allen, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Excellent Quality Pet Food
Business response:
Rose, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We take pride in our services, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
I ordered late in the day and the order says ready for pick up the next day. But I needed food that night. I called and the store personnel checked stock and pulled the order immediately. Thirty minutes before closing we were there and picked up the order. That’s why we shop at Hollywood Feed not Petsmart!! Thank you!!
Business response:
Tammy, we're so glad to hear you're enjoying our Curbside Pick-up service!! We’re thrilled to hear that you are pleased with our customer service also. Thank you for providing us with awesome feedback about this service!
I ordered late in the day and the order says ready for pick up the next day. But I needed food that night. I called and the store personnel checked stock and pulled the order immediately. Thirty minutes before closing we were there and picked up the order. That’s why we shop at Hollywood Feed not Petsmart!! Thank you!!
Business response:
Tammy, we're so glad to hear you're enjoying our Curbside Pick-up service!! We’re thrilled to hear that you are pleased with our customer service also. Thank you for providing us with awesome feedback about this service!
Everyone at both locations in Fort Worth are friendly and always helpful if we have questions. We’re always able to find what we need for our fur kids. We love Hollywood Feed!
Business response:
Jana, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seei... read more
Everyone at both locations in Fort Worth are friendly and always helpful if we have questions. We’re always able to find what we need for our fur kids. We love Hollywood Feed!
Business response:
Jana, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seei... read more
usually great customer service but this time not so much. We usually don't have to go searching for the food we usually buy but this time the customer experience people appeared to be preoccupied with some point of sale system issue. Our canine companion helped himself to some low hanging fruit while we were struggling with our items. This was an exception to the normally superb experience we've received in tha past here and in our OKC home store.
Business response:
David, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our team aims to provide the highest level of customer service possible while attending to each individual's needs, and I am sorry to hear that the recent interaction you experienced at our Camp Bowie location seems to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Tom Burke, so that he can address this w... read more
usually great customer service but this time not so much. We usually don't have to go searching for the food we usually buy but this time the customer experience people appeared to be preoccupied with some point of sale system issue. Our canine companion helped himself to some low hanging fruit while we were struggling with our items. This was an exception to the normally superb experience we've received in tha past here and in our OKC home store.
Business response:
David, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our team aims to provide the highest level of customer service possible while attending to each individual's needs, and I am sorry to hear that the recent interaction you experienced at our Camp Bowie location seems to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Tom Burke, so that he can address this w... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 619 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.
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