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Hollywood Feed
- Pet Stores
- Fort Worth, TX
About this business
Location details
6200 Camp Bowie Blvd, #6216, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
usually great customer service but this time not so much. We usually don't have to go searching for the food we usually buy but this time the customer experience people appeared to be preoccupied with some point of sale system issue. Our canine companion helped himself to some low hanging fruit while we were struggling with our items. This was an exception to the normally superb experience we've received in tha past here and in our OKC home store.
Business response:
David, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our team aims to provide the highest level of customer service possible while attending to each individual's needs, and I am sorry to hear that the recent interaction you experienced at our Camp Bowie location seems to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Tom Burke, so that he can address this w... read more
usually great customer service but this time not so much. We usually don't have to go searching for the food we usually buy but this time the customer experience people appeared to be preoccupied with some point of sale system issue. Our canine companion helped himself to some low hanging fruit while we were struggling with our items. This was an exception to the normally superb experience we've received in tha past here and in our OKC home store.
Business response:
David, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our team aims to provide the highest level of customer service possible while attending to each individual's needs, and I am sorry to hear that the recent interaction you experienced at our Camp Bowie location seems to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Tom Burke, so that he can address this w... read more
Excellent service
Business response:
Jacqueline, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Excellent service
Business response:
Jacqueline, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
The most awesome people work there
Business response:
Vicki, thank you so much for such a huge compliment. We are thrilled to hear you love our store and Feed Team Members, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
The most awesome people work there
Business response:
Vicki, thank you so much for such a huge compliment. We are thrilled to hear you love our store and Feed Team Members, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
It was nice to check myself out
Business response:
Cynthia, we are glad that you enjoyed your visit so much that you gave us a 5-star review! Come back and see us again soon!
It was nice to check myself out
Business response:
Cynthia, we are glad that you enjoyed your visit so much that you gave us a 5-star review! Come back and see us again soon!
We found everything we needed at Hollywood feed! All the staff is very friendly and knowledgeable about their products! I found shampoo and conditioner for our puppy that does not have a strong Oder! Best place to get all your dog needs!!!!thanks
Business response:
Rita, thank you for this wonderful review! We are so happy that your fur-baby is enjoying our products, and that you are enjoying our customer service. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased, and we hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 794 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.