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Hollywood Feed

5.0

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Plano, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to c... read more

Location details

4909 W Park Blvd, #173, Plano, TX, 75093, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.01,487 reviews
Select a rating
Kathy D.'s profile image
Kathy D. 
on Birdeye

a year ago

We have a new rescue pup and they helped me locate the food his foster parents were using.- very professional and great customer service. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Kathy D.'s profile image
Kathy D. 
on Birdeye

a year ago

We have a new rescue pup and they helped me locate the food his foster parents were using.- very professional and great customer service. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Brien F.'s profile image
Brien F. 
on Birdeye

a year ago

Great customer service. Let my dog sniff around to find things that were interesting to him. Appreciate the flexibility with the return policy. Place is a little pricey but I get it - you’re paying for quality. Plus, my dog is absolutely bullish about their treats and rawhides unlike anywhere else. Will continue to go back. 

Business response:

Brien, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer!  We hope to see you again soon! 

Peg T.'s profile image
Peg T. 
on Birdeye

a year ago

The attentiveness of the staff and their knowledge is both comforting and efficient. 

Business response:

Peg, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! 

Jon L.'s profile image
Jon L. 
on Birdeye

a year ago

Visited the store immediately after picking up our new rescue dog. They were very helpful including treat samples, fitting a harness, and toy and feed choices. Very knowledgeable staff. 

Business response:

Jon, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too!  Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! 

Jon L.'s profile image
Jon L. 
on Birdeye

a year ago

Visited the store immediately after picking up our new rescue dog. They were very helpful including treat samples, fitting a harness, and toy and feed choices. Very knowledgeable staff. 

Business response:

Jon, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too!  Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! 

Brien F.'s profile image
Brien F. 
on Birdeye

a year ago

Great customer service. Let my dog sniff around to find things that were interesting to him. Appreciate the flexibility with the return policy. Place is a little pricey but I get it - you’re paying for quality. Plus, my dog is absolutely bullish about their treats and rawhides unlike anywhere else. Will continue to go back. 

Business response:

Brien, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer!  We hope to see you again soon! 

Peg T.'s profile image
Peg T. 
on Birdeye

a year ago

The attentiveness of the staff and their knowledge is both comforting and efficient. 

Business response:

Peg, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! 

Barbara R.'s profile image
Barbara R. 
on Birdeye

a year ago

Great friendly customer service! 

Business response:

Barbara, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 1,487 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.