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Hollywood Feed

5.0

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Plano, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to c... read more

Location details

4909 W Park Blvd, #173, Plano, TX, 75093, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.01,487 reviews
Select a rating
Gayla Z.'s profile image
Gayla Z. 
on Birdeye

a year ago

The employees are very knowledgeable about their products, very friendly, and helpful! 

Business response:

Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry! 

E.a R.'s profile image
E.a R. 
on Birdeye

a year ago

Great service, fast delivery 

Business response:

Thank you for the awesome review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we're happy we had your dog's specific food in our store. Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet needs! We're thrilled you're pleased and hope to deliver to you again soon! Bryan Y. Customer Service Liaison Hollywood Feed ... read more

Michelle S.'s profile image
Michelle S. 
on Birdeye

a year ago

Excellent assistance. 

Business response:

Thank you Michelle for the kind words! We appreciate your continued support! That store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank you for bei... read more

Caroline B.'s profile image
Caroline B. 
on Birdeye

a year ago

Friendly and helpful! 

Business response:

Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry! 

Ernie D.'s profile image
Ernie D. 
on Birdeye

a year ago

Great service! Everyone is so helpful and kind. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health... read more

Robin B.'s profile image
Robin B. 
on Birdeye

a year ago

i got what I needed 

Business response:

Robin, we are so glad you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon! Bryan Y. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians... read more

Haley V.'s profile image
Haley V. 
on Birdeye

a year ago

I love Hollywood feed! Great product selection and customer service. The staff are always friendly and willing to help. 

Business response:

Haley, thank you for being our 5-star customer! We appreciate you and value your support! We are dedicated and committed to you and your pet(s) at Hollywood Feed. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seei... read more

Rebecca G.'s profile image
Rebecca G. 
on Birdeye

a year ago

Love this store! Employees are so kind and helpful! I'm also happy with the fact things have been and are stocked up well- no empty shelves here. Add to this the ease of parking and it's a "win-win". Highly recommend! 

Business response:

Rebecca, Thank you for the kind words! We appreciate your continued support! Our Park/Preston store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Than... read more

Stephanie R.'s profile image
Stephanie R. 
on Birdeye

a year ago

The experience is always nice. It would be great if you offered coupons or points for money off like Pet Supplies Plus. I would prefer to shop at Hollywood Feed, but if I have a $10 or $15 off coupon I will go to where I get a better price for the same food. 

Business response:

Thank you Stephanie, our store works hard to give each customer the best customer service to everyone and your fur-baby/ies. Although every visit may not be perfect we thank you for continuing to shop with us. We would love for you to join our TEXT CLUB ensure you receive our coupons for your next visit to make it better than your last! To join the TEXT CLUB you would need to **Text HF010 to 54170 to join our text club and SAVE.** We also have our Price Matching ( https://help.hollywoodfeed.com/hc/en-us/articles/3600556884... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 1,487 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.