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Hollywood Feed
- Pet Stores
- Plano, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Plano, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to c... read more
Location details
4909 W Park Blvd, #173, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
always helpful upon entering store, great recommendations and superior delivery service!
Business response:
Stan, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again soon!
Courteous and helpful customer service!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
always helpful upon entering store, great recommendations and superior delivery service!
Business response:
Stan, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again soon!
The Lady that helped me was very courteous and very knowledgeable. I will be going back to the same store location because we have two small dogs. The 8 pound male Malti-Poo just loves the Fromm kibbles. However, the female Shih tzu does not like that same kibble. So I will be back later this week. Thank You, John C.
Business response:
John, thank you so much for your glowing review! We're thrilled to hear you were pleased with our customer service! It's always wonderful to have such great feedback. Please remember our Promise: "If you or your pet doesn’t love it, we will gladly replace it or refund it." Feel free to bring back the dog food to exchange out for a different flavor or brand! We're happy to help you find something that both of your pups enjoy! Thank you again for your positive feedback, and we hope to see you again soon!
Outstanding customer service
Business response:
Mari Ann, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us ag... read more
The Lady that helped me was very courteous and very knowledgeable. I will be going back to the same store location because we have two small dogs. The 8 pound male Malti-Poo just loves the Fromm kibbles. However, the female Shih tzu does not like that same kibble. So I will be back later this week. Thank You, John C.
Business response:
John, thank you so much for your glowing review! We're thrilled to hear you were pleased with our customer service! It's always wonderful to have such great feedback. Please remember our Promise: "If you or your pet doesn’t love it, we will gladly replace it or refund it." Feel free to bring back the dog food to exchange out for a different flavor or brand! We're happy to help you find something that both of your pups enjoy! Thank you again for your positive feedback, and we hope to see you again soon!
Outstanding customer service
Business response:
Mari Ann, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us ag... read more
Excellent service. Very knowledgeable staff and friendly too!
Business response:
Terri, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon!
Great service
Business response:
We are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,509 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.