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Hollywood Feed

5.0

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Plano, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to c... read more

Location details

4909 W Park Blvd, #173, Plano, TX, 75093, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.01,486 reviews
Select a rating
Sonna B.'s profile image
Sonna B. 
on Birdeye

4 years ago

I love Hollywood Feed 

Business response:

Sonna, such a wonderful review, we thank you so much! We hope to see you again soon! 

Julie M.'s profile image
Julie M. 
on Birdeye

4 years ago

Great employees!! I enjoy going to this store. I greatly appreciate the curbside pick that is being offered at this time since there are so many customers walking that are not wearing masks. Thank you 

Business response:

Julie, thank you so much for this great feedback! We are thrilled to hear you are enjoying our newest service, Curbside Pickup! We hope to see you back again soon 

Sonna B.'s profile image
Sonna B. 
on Birdeye

4 years ago

I love Hollywood Feed 

Business response:

Sonna, such a wonderful review, we thank you so much! We hope to see you again soon! 

Sydney W.'s profile image
Sydney W. 
on Birdeye

4 years ago

Thankful y’all are open for business through these tough times. First time at this location, I will absolutely be back! 

Business response:

Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! It is of utmost importance to make sure our employees are well-versed on the products that we carry, as well as the social practices that we currently need to practice.... read more

Marie R.'s profile image
Marie R. 
on Birdeye

4 years ago

As always Hollywood Feed has a great selection of dog treats. I had asked the associate the price of a bag of treats and he became irritated and explained that his employee should have them labeled. I tried to play it off and said no problem, things happen. He appeared agitated and irritated saying that should never happen. I get it but maybe not say that to the customer. Things happen let it go and deal with that after your customer leaves? Maybe next time I go with contactless pickup, seems less of a chance to irritate... read more

Business response:

Thank you for taking the time to reach out to us, Marie! Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Park/Preston location seem to have missed the mark. I have made sure to elevate your complaint to the Regional Manager of this location, Jana, so that they can address this matter with the team. If you wo... read more

Paula P.'s profile image
Paula P. 
on Birdeye

4 years ago

Friendly faces, knowledgeable. Clean and welcoming. 

Business response:

Thank you for the wonderful review, Paula! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! We hope to see you again soon! 

Sydney W.'s profile image
Sydney W. 
on Birdeye

4 years ago

Thankful y’all are open for business through these tough times. First time at this location, I will absolutely be back! 

Business response:

Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! It is of utmost importance to make sure our employees are well-versed on the products that we carry, as well as the social practices that we currently need to practice.... read more

Marie R.'s profile image
Marie R. 
on Birdeye

4 years ago

As always Hollywood Feed has a great selection of dog treats. I had asked the associate the price of a bag of treats and he became irritated and explained that his employee should have them labeled. I tried to play it off and said no problem, things happen. He appeared agitated and irritated saying that should never happen. I get it but maybe not say that to the customer. Things happen let it go and deal with that after your customer leaves? Maybe next time I go with contactless pickup, seems less of a chance to irritate... read more

Business response:

Thank you for taking the time to reach out to us, Marie! Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Park/Preston location seem to have missed the mark. I have made sure to elevate your complaint to the Regional Manager of this location, Jana, so that they can address this matter with the team. If you wo... read more

Paula P.'s profile image
Paula P. 
on Birdeye

4 years ago

Friendly faces, knowledgeable. Clean and welcoming. 

Business response:

Thank you for the wonderful review, Paula! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 1,486 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.