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Hollywood Feed
- Pet Stores
- Little Rock, AR
About this business
Location details
12319 Chenal Pkwy, Suite A, Little Rock, AR, 72211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Very friendly. However, I bought $370 worth of Primal and she did not remind me of the free bag. I did too until I got home.
Business response:
Thank you for taking the time to leave us your feedback, Pam! I'm sorry to hear our sales associate failed to mention any Primal Frequent Feeder credit during your purchase. For a Frequent Feeder credit to become available in our system, the program must first reach a set number of purchases within a particular brand, such as 12 purchases for Primal. According to our system, your account is currently at 10 out of 12 purchases. However, if an employee ever fails to offer or apply your Frequent Feeder credit to a transacti... read more
The staff was very knowledgeable and answered all of my questions. The store is a little overwhelming at first, but I soon felt very comfortable being a first time customer.
Business response:
Alexis, thank you for your superb review! We believe that our customers and their pets deserve the highest quality products and the best possible service, and we’re thrilled to have such amazing feedback. At Hollywood Feed, we strive to have the best customer service in the industry! We appreciate you shopping with us and look forward to seeing you again soon!
EXCELLENT! They are all so helpful and know what they are talking about. They truly seem to care about your fur babies and have fur babies of their own!
Business response:
Donna, thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and training class... read more
EXCELLENT! They are all so helpful and know what they are talking about. They truly seem to care about your fur babies and have fur babies of their own!
Business response:
Donna, thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and training class... read more
The staff was very knowledgeable and answered all of my questions. The store is a little overwhelming at first, but I soon felt very comfortable being a first time customer.
Business response:
Alexis, thank you for your superb review! We believe that our customers and their pets deserve the highest quality products and the best possible service, and we’re thrilled to have such amazing feedback. At Hollywood Feed, we strive to have the best customer service in the industry! We appreciate you shopping with us and look forward to seeing you again soon!
Very friendly. However, I bought $370 worth of Primal and she did not remind me of the free bag. I did too until I got home.
Business response:
Thank you for taking the time to leave us your feedback, Pam! I'm sorry to hear our sales associate failed to mention any Primal Frequent Feeder credit during your purchase. For a Frequent Feeder credit to become available in our system, the program must first reach a set number of purchases within a particular brand, such as 12 purchases for Primal. According to our system, your account is currently at 10 out of 12 purchases. However, if an employee ever fails to offer or apply your Frequent Feeder credit to a transacti... read more
They've been really great helping me find foods my vet recommends for my dog's allergies - can't thank them enough!
Business response:
Thank you Jamie for the wonderful feedback! Our Chenal store has a great team and we are proud of them! They are a true symbol of what Hollywood Feed stands for and we are happy they have exceeded your expectations. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
They've been really great helping me find foods my vet recommends for my dog's allergies - can't thank them enough!
Business response:
Thank you Jamie for the wonderful feedback! Our Chenal store has a great team and we are proud of them! They are a true symbol of what Hollywood Feed stands for and we are happy they have exceeded your expectations. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
Wonderful experiences with Hollywood Feed! Thank you!
Business response:
A 5-star review from a 5-star customer! Thank you for the great feedback, Susan! We appreciate you being a part of the Hollywood Feed family!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 998 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.